Tradelab is a multi-device programmatic buying platform that enables advertisers and agencies to connect with their best audiences through the use of large-scale data in real-time.

Since 2015 we have partnered with international media group Webedia (80m uniques) in order to offer our clients exclusive access to their website audiences on desktop and mobile via audience extension.

Tradelab attaches a particular importance to human-dedicated monitoring and transparency of our services.

The largest independent French programmatic buyer, Tradelab works with 250 active advertisers, has 6 offices worldwide and has received 25 awards for its innovative technology.

This is a new role that will work transversally with sales, marketing, client service, trading and technical functions to promote and improve the communication between Tradelab HQ and its fast-growing international markets (Italy, Brazil, Germany and Spain, but there’s more to come!) as well as reinforcing and developing Tradelab’s products and services to local market demand. 

http://tradelab.com/pt/

Based in Sao Paulo, your role will be to understand and analyze the issues of our strategic customers and take in place all the means and processes to guarantee the quality of execution and the excellence of our services.

For our clients, your missions will be more precisely the following, in partnership with the Sales:

• Develop a detailed and high-level vision of their digital and strategic issues
• Anticipate problems and growth opportunities and best fit the customer requests.
• Define, implement appropriate action plans to ensure the quality of execution of the business relationship and monitor achievements
• Analyze performance indicators and assist traders in the preparation of relevant balance sheets for our clients
• Capitalize on campaign performances looking for new development tracks with your customers
• Ensure the link between our Sales, Trading, Datascience and Product teams
• Monitor and participate in all customer interactions
• Participate in the draft of strategic documents, in support and challenge of the business teams (balance sheets, recommendations etc.)
• Be the programmatic expert, the technical and technological referent for your clients
• Manage internal projects for your advertisers (DMP integration, innovative tests of the ROPO type, analysis of client knowledge etc.) and achievement of its objectives.
• Demonstrate pedagogy and actively contribute to the skill-building of your clients

At the same time, we will count on you to propose and identify subjects to improve our performance and to achieve our objectives.

Finally, you will be able to participate in the management of numerous transversal projects related to our strategic accounts or strategic for Tradelab (internal projects).

• A very good understanding and/or experience of the programmatic ecosystem in 2+ markets (inventory and data supply, technology, media trading and tracking/attribution vendors).  
• Previous experience in project management, client service, campaign management or a process-driven role.
• Excellent written and oral communication skills. 
• You do not overlook the finer details and you own and see projects through to the end.    
• Methodical, resourceful and willing to do what it takes to get the job done. 
• You are a team player and ready for the challenge of contributing to a high-performing team in the development and coordination of Tradelab’s international presence.  
• Experience in a start-up environment or a fast-growing company desirable.
• Native or bilingual English.  Knowledge of French is a bonus.
• Engaging in discours and knowledgeable of local market programmatic players (DSP, SSP, adserving technologies, data providers etc).
• You are not a true sales person, but enjoy the thrill of up- and cross-selling by giving our clients the best service in market and nurturing relationships by being seen as the programmatic expert internally and externally.