Communication Officer

  • 2 Marconi Rd, Onipanu, Lagos, Nigeria
  • Full-time

Company Description

Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Renowned by our stakeholders for our reliability, we have been connecting our members to healthcare providers since 1998. Our unrivalled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions. We were the first HMO to be registered in Nigeria and 18 years later, we are still number one in the market. We are one of the very few HMOs that can boast the financial and technical backing of a world class company – Liberty Health (a member of the Liberty Group).

Job Description

·        Monitoring the delivery of the brand direction and recommending areas of improvement.

·        Support the management of internal and external stakeholders

·        Develop and reviewing content (press releases, articles, etc.) on all channels on behalf of THT

·        Planning and execution of all communications and media actions across all channels, including online and social media and offline

·        Write, edit, review and disseminate content, including various publications, press release, website content, annual reports, speeches and other marketing materials that communicate the organization’s activities.

·        Carry out periodic competitive content assessment of other related businesses regularly

·        Continuously monitor measure and improve effectiveness of communication initiatives.

·        Coordinate the development of appropriate research and monitoring programmes to track brand performance

·        Oversee the design and production of marketing collateral and promotional programmes e.g. adverts, online campaigns, corporate websites

·        Monitor and evaluate the impact of THT’s communication and marketing activities on the company’s reputation

·        Plan and manage public events (roadshows, product launches, customer/ stakeholder forums etc.) and conduct post evaluation and reporting for Management use

·        Develop and build content for all marketing materials including newsletters, flyers, website, social media channels etc.

·        Ensure the company’s website is fully operational and updated at all times and complies with brand guidelines.

  • Maintain active records of media coverage of the organization, collate analytics and metrics.

·        Other projects as assigned


·        Degree in public relations, communications or similar relevant field.

·        Previous working experience as communications specialist with a minimum of three (3) years

·        Experience and knowledge of copywriting, proofreading and editing

·        Proven track record of successful  projects managed with examples

·        Excellent Oral and written communication, interpersonal and presentation skills

·        Highly organized with good time-management skills

·        Experience in web design and content production is a big plus

Additional Information

·       Excellent Networking & relationship building skills

·        Strong management and leadership

·        Strong creativity & innovation with good business acumen

·        Demonstrable project management skills

·        Ability to conduct robust research.

·        Brand awareness – A clear understanding of brands and the marketing mix

·        Strong creativity & innovation with good business acumen

·        Proficient with MS Office and other relevant Application (e.g MailChimp or related Software)

·        Excellent understanding of how to use marketing tools and techniques to increase the visibility, profile, and reputation of an organization.