Metroland Media is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week. With a healthy product offering in-print, online, trade shows and distribution networks, no target is unreachable. We are Ontario's largest and most successful community news and information source, provides local news and multi-media marketing solutions in Canada's heartland. 

Metroland's diverse array of on-line products are visited by over 4 million unique visitors each month and print products are in the hands of more than 4.5 million customers a week. We continuously bringing new and acquired online products to market in order to provide our customers with a one-stop, comprehensive marketing solution. To connect with us, visit www.metroland.com.  Metroland is part of the Torstar Group of Companies.

We are seeking an energetic, driven individual to join our Circulation dept. This position sources carriers to deliver our print product.

Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

• Develop and implement strategies aimed at youth carrier recruitment and retention initiatives, providing added incentives to the Metroland carrier force. 
• Work with circulation representatives focusing on areas/markets where youth carriers are needed. 
• Manage our adult carrier workforce
• Through service and cooperation, develop and maintain strong relationships with our circulation team.
• Provide end-to-end office management, including face-to-face, telephone & e-mail enquiries
• Audit all critical tickets from our call centre to ensure it is taken care of within 24 hours
• Coordinate all corporate complaints making sure responses are made immediately.
• Support staff with our DocuSign and monitor to ensure the correct information is on the contract
• Bi-weekly payroll for carriers and create monthly management reports for P&L.
• Weekly processing pays for truckers.

• Proficient with Microsoft Word and Outlook.
• Strong written and verbal communication and competent listener.
• Detail-oriented and good sense of prioritizing of varied tasks • Highly flexible and adaptable; able to react quickly and effectively to urgent requests and to change priorities
• Superior customer skills, including being able to placate challenging and demanding clients.
• Strong administration skills with accurately updating and maintaining information.
• Capable of taking initiative and can work independently with minimal direction.
• Ability to excel in a fast-paced, deadline driven and demanding environment with strong attention to detail.
• Effective organizational skills, ability to manage time and prioritize tasks appropriately.
• Ability to work within a fast-paced, team-oriented environment
• Successfully handle confidential information and use appropriate discretion

AODA
Torstar Group of Companies is committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.