At Eyereturn we are constantly improving the way brands connect with their customers online. Our access to best-in-class digital marketing platforms is built around the belief that outreach should be easy, transparent and rewarding for all. Based on this key objective, we’ve done away with overly complicated marketing platforms and layers of intermediaries. The result is that our clients have the ability to make informed, real-time decisions when and where they want to connect with their audience.

Torstar Corporation is a progressive media organization with a long, proud history in newspapers and a passion for capitalizing on the fluid world of digital and mobile media.  Torstar’s vision for success is driven by a deep customer-centric obsession, continued journalistic excellence, advanced data-driven competency and a culture that is selfless, focused, agile, collaborative and results driven. The successful candidate will be a champion of those priorities while keeping the customer at the heart of all of the creative work that s/he will be doing.

Eyereturn has a full-time permanent position available for an Account Manager in our Toronto office.

This position requires excellent communication skills, both within our organization and without. Our Account Managers are the backbone of our client services and a part of what sets Eyereturn apart. This role will report to our Sr. Director, Client Services and will work closely with multiple branches of our organization to deliver expert service and assistance to our key accounts.

YOU WILL WORK ON

• Acting as the client’s day to day contact being accessible and knowledgeable about our suite of products
• Providing sales support & client services for key accounts
• Executing and monitoring campaigns from start to finish 
• Collaborating with various departments to build a strong brand identity for Eyereturn products
• Managing the technical requirements necessary for custom solutions
• Creating custom follow-up reports and insights for clients
• Assisting in the creation of sales proposals, insertion orders, presentations and collateral
• Keeping clients informed of new product development and interested in existing products

YOU BRING TO THE TEAM

• Experience with online client service or account management with a proven ability going above and beyond for client satisfaction 
• A degree or diploma in a relevant field (preference for Bachelor of Arts - English, Journalism, Communications or Public Relations)
• Creative “out of the box” analytical thinking and problem solving, with the ability to anticipate client needs and suggest creative strategies on campaigns
• Strong Math and Marketing skills
• An energetic disposition that fits well with a fast-paced work environment
• Strong communication and interpersonal skills
• A powerful desire to learn and succeed
• Detail oriented and strong multitasking abilities in order to juggle multiple client demands

BONUS POINTS FOR US

• Working knowledge of social media platforms, web analytics or work in online advertising – agency or publisher side
• Familiarity with programmatic advertising (experience and understanding of DSP’s and the RTB landscape)
• Print and outdoor media buying experience
• Previous sales experience
• Salesforce experience
• Jira experience

Torstar Group of Companies is committed to providing an inclusive and barrier free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview of your requirements.