Account Manager

  • 1 Yonge Street, Toronto, Canada
  • Full-time

Company Description

ABOUT EYERETURN

Eyereturn improves the way brands connect with their customers online. Our proprietary platform provides unified campaign control, empowering brands through consolidated attribution-based results in a single dashboard.  Breaking free from walled gardens, Eyereturn has done away with layers of intermediaries, providing actionable data and insights across search, social and display campaigns.  The result is that our clients have the ability to make informed, transparent, real-time decisions everywhere they connect with their audience.

Job Description

Eyereturn has a full-time permanent position available for an Account Manager in our Toronto office.

This position requires excellent communication skills, both within our organization and without. Our Account Managers are the backbone of our client services and a part of what sets Eyereturn apart. This role will report to our Sr. Director, Client Services and will work closely with multiple branches of our organization to deliver expert service and assistance to our key accounts.

YOU WILL WORK ON

  • Acting as the client’s day to day contact being accessible and knowledgeable about our suite of products
  • Providing sales support & client services for key accounts
  • Executing and monitoring campaigns from start to finish 
  • Collaborating with various departments to build a strong brand identity for Eyereturn products
  • Managing the technical requirements necessary for custom solutions
  • Creating custom follow-up reports and insights for clients
  • Assisting in the creation of sales proposals, insertion orders, presentations and collateral
  • Keeping clients informed of new product development and interested in existing products

Qualifications

YOU BRING TO THE TEAM

  • Experience with online client service or account management with a proven ability going above and beyond for client satisfaction 
  • A degree or diploma in a relevant field (preference for Bachelor of Arts - English, Journalism, Communications or Public Relations)
  • Creative “out of the box” analytical thinking and problem solving, with the ability to anticipate client needs and suggest creative strategies on campaigns
  • Strong Math and Marketing skills
  • An energetic disposition that fits well with a fast-paced work environment
  • Strong communication and interpersonal skills
  • A powerful desire to learn and succeed
  • Detail oriented and strong multitasking abilities in order to juggle multiple client demands

BONUS POINTS FOR US

  • Working knowledge of social media platforms, web analytics or work in online advertising – agency or publisher side
  • Familiarity with programmatic advertising (experience and understanding of DSP’s and the RTB landscape)
  • Print and outdoor media buying experience
  • Previous sales experience
  • Salesforce experience
  • Jira experience

Additional Information

PERKS FOR YOU

  • TTC accessible location, 2 minute walk from station
  • Discounted TTC Passes and Gym Memberships
  • Dog friendly office
  • Continued education and student loan assistance
  • Sponsored team events and lunches
  • Comprehensive, employer-paid medical benefits
  • RRSP matching
  • Check our Careers Page for additional company info and benefits!

We thank all applicants for their interest, but only those selected for an interview will be contacted. Eyereturn is an equal opportunity employer, if you need any type of accommodation, please let us know

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