IT Support Technician - Level 1
- Full-time
Company Description
Torn Banner studios recently launched Chivalry 2, the sequel to our multi-million copy selling original. We are a small independent video game studio of around 80 developers in Toronto and we love creating innovative new experiences that focus on challenge and fun.
Job Description
- Logging inventory/tickets/software requests
- Go into the office 2-3 days a week
- Setting up machines for new hires
- Help with hardware requests, real-time tech support within the office
- Upgrading machines to ensure hardware matches team needs
- Able to write documentation and guides for common problems and how to help with them
- Cleanup of physical hardware in the office
Qualifications
- 1-3 years of experience
- Passionate about technology and gaming
- Good communication and customer service skills
- Ability to ask the right questions
- Self-starter
- Toronto-based with the ability to be in-studio at least 2-3 days a week
Additional Information
Benefits & Perks
- 6.5 weeks Paid vacation
- Game Launch Bonus Structure
- Relocation assistance
- Flexible schedule and work location
- Healthcare & benefits
To see our team, our office and what we do as a company visit tornbanner.com/careers.
Torn Banner Studios welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.