IT Support Technician - Level 1

  • Full-time

Company Description

Torn Banner studios recently launched Chivalry 2, the sequel to our multi-million copy selling original. We are a small independent video game studio of around 80 developers in Toronto and we love creating innovative new experiences that focus on challenge and fun.

Job Description

  • Logging inventory/tickets/software requests
  • Go into the office 2-3 days a week
  • Setting up machines for new hires
  • Help with hardware requests, real-time tech support within the office
  • Upgrading machines to ensure hardware matches team needs
  • Able to write documentation and guides for common problems and how to help with them
  • Cleanup of physical hardware in the office

Qualifications

  • 1-3 years of experience
  • Passionate about technology and gaming
  • Good communication and customer service skills
  • Ability to ask the right questions
  • Self-starter
  • Toronto-based with the ability to be in-studio at least 2-3 days a week

Additional Information

Benefits & Perks

  • 6.5 weeks Paid vacation
  • Game Launch Bonus Structure
  • Relocation assistance
  • Flexible schedule and work location
  • Healthcare & benefits

To see our team, our office and what we do as a company visit tornbanner.com/careers.

Torn Banner Studios welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.