VTC Technician

  • Full-time

Company Description

Established in 2017 and headquartered in Manassas, Virginia, Toomey Technologies is a SBA Certified HubZone and Woman Owned Small Business that designs and delivers innovative, cost-effective solutions for our government customers. 

Job Description

Immediate openings for Video Teleconferencing Technicians to work and support a United States Army direct reporting unit that conducts intelligence, security and information operations for U.S. Army commanders and national decision makers. 

Responsibilities:

  • Responsible for daily management of site VTC and Conference Room systems such as scheduling VTC with external sites, problem resolution and configuring rooms to meet requirements for scheduled conferences.
  • Perform troubleshooting of VTC and conference room equipment and executes repair or initiates trouble ticket to the appropriate office for support of components and connections external to the site VTC system.
  • Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity.
  • Resolve system operational problems by troubleshooting and performing fault isolation, schedule VTC sessions, maintains a call schedule and coordinates reservations and scheduling of VTC services with outside agencies for executive level users.
  • Schedule VTC sessions, maintains a call schedule and coordinates reservations and scheduling of VTC services with outside agencies for executive level users.
  • Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of VTC sessions.
  • Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
  • Act as an equipment custodian and performs inventory asset management and accountability functions.
  • Draft Standard Operating Procedures (SOP) for VTC operations.
  • Troubleshoot systems failures and accessibility problems Monitor system performance and track usage.

Qualifications

Clearance: U.S. Citizenship, TS/SCI Clearance, with the ability to obtain a CI poly.
Education: High School Diploma and 8 years general experience
Certifications: 8570 IAT Level II Compliance (CCNA, CSA+, GISCA, GSEC or Security + CE) within six months of start
Experience: 4 years experience in audio video support.

  • Hands-on experience in documenting design decisions, implementing, and troubleshooting the following technologies and project activities:
    • + VTC Systems,
    • A/V Control Systems,
    • Audio digital signal processors,
    • Video switching matrixes,
    • Enterprise networked VTC systems,
    • A/V connectivity diagrams and IP protocols supporting A/V technologies.
  • Experience developing and delivering a trend analysis of system load, usage, and response.
  • Experience performing system security functions (including system security plans).

Desired Skills/Experience:

  • Working knowledge and experience with CISCO 
  • Understanding of basic networking. (highly preferred)

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.