Field Service Engineer(BRAZIL)*

  • Full-time

Company Description

Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.  

Join the Resource Revolution!

Job Description

  • Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) in  Brazil, and also in south and central America·
  • Give support (incl. Remote support) to clients in terms of technical issues and sorter performance·
  • Provides detailed field reports that are useful for the whole organization after every installation or technical intervention·
  • Takes care of a timely reporting of activities, costs and other reporting ·
  • Prepare and review onsite service visits and help for service sales offers ·
  • Give support to Sales and Project Management
  • Training of customer maintenance and service personnel on site as well as TSS Service Engineers·
  • Providing on call technical phone support and field response to equipment and customer issues ·

Qualifications

  • Portuguese and English are a must have and need to be fluent, Spanish is a plus or could be Basic.
  • Excellent communication skills and the ability to deal effectively with customers.
  • At least 3 years or more of electrical and mechanical background/customer facing work experience required.
  • University degree in Electrical, electronic, control and automation or similar.
  • Superior computer and operating system skills in Microsoft family
  • B2B market in Industrial markets.
  • Troubleshooting, and follow-up skills. excellent technical problem-solving, Self-driven, pro-active and target oriented working style with a high willingness to perform.
  • This person need to live in Sao Paulo or alternatively 120km from Sao Paulo city.

 

Additional Information

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer one question in the "Message to Hiring Manager" section when submitting your resume:

  • What is the name of the main sorting machine at TOMRA Recycling?

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

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