Field Service Representative (Fresno, CA)

  • Full-time

Company Description

TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions transforming global food production to maximize food safety and minimize food loss, by making sure Every Resource Counts. Today, TOMRA is leading the resource revolution to transform how the planet’s resources are obtained, used and reused to enable a world without waste. The company’s other business divisions comprise TOMRA Recycling, TOMRA Mining and TOMRA Collection.

TOMRA has approximately 100,000 installations in over 80 markets worldwide and had total revenues of ~10.9 billion NOK in 2021. The Group employs ~4,600 globally and is publicly listed on the Oslo Stock Exchange. The company headquarters are in Asker, Norway.

TOMRA Food operates centers of excellence, regional offices and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

Follow TOMRA Food on Facebook @TOMRA.Food, Twitter @TOMRAFood, Instagram @TOMRAFood and on LinkedIn at TOMRA Food.

For further information about TOMRA, visit www.tomra.com.

Job Description

As the Field Service Representative you will:

  • Perform preventative maintenance including pre and post-season servicing of machines to enhance ongoing performance.
  • Demonstrate an aptitude for machine operations, mechanical, electrical, computation and operational, and electrical assembly and installation.
  • Respond to customer requests in the field within an agreed timeframe.
  • Complete removal and installation of mechanical components.
  • Proactively work with customers and internal stakeholders to successfully complete projects (e.g., research and development site testing, refurb, refit or upgrades). 
  • Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales. 
  • Perform customer training, as required.
  • Ensure you are always following H&S protocols.

Qualifications

About you:

  • Trade Certification preferred.
  • Two plus years' experience in a similar field preferred.
  • Relevant experience in troubleshooting electrical and mechanical equipment.
  • Relevant knowledge of electronics/electrical assembly and wiring. 
  • Strong understanding / knowledge of electronics and electrical assembly and wiring. 
  • Working knowledge of PC and MS office suite.
  • Proven ability to read, analyze and interpret technical procedures.
  • Good written and verbal communication skills. 

Additional Information

 How to apply

If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.  

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