National Account Manager

  • Full-time
  • Working Hours: Standard (09:00am-17:30pm)
  • Department: Intermediary Relations
  • Office or Field Based: Field Based
  • Contract type: Permanent
  • If field based: Please detail location below.

Company Description

.We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to lending.

That means we take the time to understand our customers and find a property finance solution that works for them. Our door is always open, so we can often help when other lenders can’t or won’t.

Our large product suite of mortgages and secured loans gives us the flexibility to help in a wide range of specialist lending scenarios, including residential mortgages, short-term finance, buy-to-let, commercial and semi-commercial mortgages and loans, auction finance and development funding.

Based in Cheadle, Cheshire, our 750 colleagues use their expertise and industry knowledge to help our customers throughout the UK, backed by the power of a £7 billion loan book. 

Job Description

As a National Account Manager you will be supporting the Head of Networks and Clubs in strengthening relationships across all hierarchical levels within clubs and networks and to provide market and customer insights as an SME to help devise and implement a strategy across the channel to grow business levels. 

You will be building mutually beneficial [partnerships which will help deliver a market leader customer experience and extract incremental value in terms of lending quality, product splits and profitability - bringing partnerships to life in the intermediary world. 

As a National Account Manger we are looking for someone to:

  • Become a key point of contact for all level relationships within the clubs and networks
  • Devise, own and be able to communicate the strategy for the development of these accounts and regularly review and amend as appropriate
  • Become a key contributor and stakeholder for the development of an event plan for the clubs and networks, negotiating and taking advantage of the best possible marketing and events available
  • Taking a proactive approach in order to deliver a strong customer experience proposition, bringing partnerships to life and secure quality mortgage business
  • Build a network of industry contacts: corporate bodies, press, lenders, to ensure market knowledge remains current

Qualifications

Essential:

  • Knowledge of all aspects of lending/mortgages
  • Knowledge of key competitors across product sets and channels 
  • National Account Management experience within Mortgages
  • Evidence of establishing and developing strong intermediary relationships
  • Excellent Negotiation Skills

Additional Information

Benefits working at Together

  • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
  • Buy & sell holidays
  • Discretionary annual bonus
  • Matched pension contribution
  • Life assurance
  • Critical illness cover
  • Health cash plan
  • Private medical insurance
  • Free access to company holiday homes
  • Travel season ticket loans
  • Ride to work scheme
  • Free local gym access
  • Local bar / restaurant discounts

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.