PSP Specialist (m/f/d)

  • Vjal Portomaso, St Julian's, Malta
  • Full-time
  • Job Family: Customer Operations
  • Company: Tipico Company

Company Description

We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values passion, progress and trust to secure the best possible product for our users. 

To reach our goal, we need you as a PSP Specialist for our Payments & Fraud department. 

Job Description

Your daily playground:

  • You will be responsible for PSP reporting  (volumes, success rates, etc.), as well as for analyzing trends and user preferences
  • You will organise and deliver training on new payment integrations, methods and functionalities to the operational function of Customer Ops
  • You will assist in the re-evaluation and implementation of payments systems and processes enhancements
  • Next to the PSP Manager, you will be the point of contact for internal stakeholders
  • You will support in establishing and maintaining relationships with all payment providers
  • You will assist with reviewing, evaluation and build-up of business cases for new projects in line with the corporate strategy
  • You will prepare and maintain payments documentation in regard to the internal processes, procedures and general information
  • You will assist the Finance department in reconciliation processes and mismatch analysis
  • You will assist with technical backlog items, end-user testing, bug alerting and monitoring
  • You will monitor monthly PSP costs and invoices 
  • You will document any major issues (downtimes etc) affecting payments processing and report the potential impact


Which skills should you bring to the pitch:

  • You have relationship management experience and focus on data analysis 
  • You have proven record of reviewing processes, system functionalities and of driving optimisation and improvement efforts
  • You have 1-3 years of experience within a similar role and minimum 2 years of gaming experience working directly with online payments and systems 
  • You have project management skills and experience with leading a Payment Product Integration Process
  • You have knowledge of anti-fraud, AML regulations and practices
  • You have advanced Excel skills 
  • You are able to work under pressure and within a dynamic, multi-cultural environment
  • You are organised, efficient and looking to succeed within a results-driven team
  • You have strong analytical and problem-solving skills, as well as excellent social and communication skills
  • Proficiency in spoken and written English is a must, whilst fluency in German will be an asset

Additional Information

What we offer:

  • Agile and multicultural company with flat hierarchies
  • Self-organised, self-responsible and entrepreneurial employees
  • Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare
  • Opportunities to develop and grow
  • Relocation Assistance
  • Office sea-views, social events, healthy treats, kitchen on every floor

Videos To Watch

Privacy Policy