Responsible for partners account where you are the first point of contact, answering questions and following up when needed;

Responsible for maintaining a relationship with the accommodation partners (i.e. performance call, availability, and registering new properties)

Have knowledge on tiket.com products so that their benefits and usage can be explained to Partners;

Identify opportunities that will help improve tiket.com business by using our tools.

Help to identify new potential partner leads and pass these leads on for further follow-up;

Responsible for taking Customer Service escalations that relate to their managed portfolio and solving these in the most efficient manner for the business, partner, and customer. 

Support the organization of events and administrative tasks such for partners and team. Also expected to attend and participate in the partner events for their managed portfolio.

Languages: English and mandarin or English and Japanese written and verbal will be advantage

Strong and engaging communication skills

Work independently and focus

Have a strong administrative skill

Solution oriented and results driven

Ability to influence partners over the phone to implement suggestions;

Strong work ethic; self-directed and resourceful

Proactive, flexible and capable of working independently as well as working in a team

Ability to prioritize own workload and efficiently manage their time

Eye for accuracy and ability to be analytical