Do you have IT Operations background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you!

We are looking for a IT Operations Engineer (L2 Support) who wants to be part of Tieto Tech Consulting and contribute to a dynamic IT services and consulting company specializing in end-to-end technology solutions for businesses and startups. The organization provides managed IT services, cloud infrastructure, technical support, helping clients design, implement, and maintain scalable and secure IT environments. Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, we create impactful yet intuitive digital solutions that empower people and move businesses forward.

When joining Tieto Tech Consulting as an IT Operations Engineer (L2 Support), you will be responsible for

• Software and hardware problems diagnosis and troubleshooting
• Communication with customers
• Identification of solutions / workarounds to resolve the issues as quickly as possible
• Managing support both with or without remote access
• Defining the root cause of the issue
• Operational tickets investigation/ resolution
• Escalation to / collaboration of unresolved issues with internal teams
• Providing client education, if necessary, because of knowledge gaps in products / business usage
• Working in shifts

Who we are looking for

• 2+ years of experience in MS Windows system administration
• Hands-on knowledge of Office 365 administration
• Strong knowledge of administration and configuration of Windows servers
• Strong understanding of backup and monitoring solutions
• Good knowledge of server platforms and server administration
• Knowledge of Linux and/or knowledge of PowerShell scripting
• Intermediate written and spoken English
• Service oriented professional attitude

Will be an advantage

• Experience in working with Azure or AWS 
• Knowledge of MS SQL 

We offer

We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired? 

We look forward to your application! Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today.

Hope to hear from you soon!

We perform background checks on all final candidates.

Tieto declines calls from recruitment companies.

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)