Product Designer (REMOTE)

  • Palo Alto, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Tidepool is a 501(c)3 nonprofit organization on a mission to make diabetes data more accessible, actionable, and meaningful for people with diabetes, their care teams, and researchers. Founded in 2013, Tidepool hosts a suite of free software tools for people with diabetes and the clinics that serve them, including Tidepool Web, Tidepool Mobile, Tidepool Uploader, and, pending submission to FDA and associated review, Tidepool Loop. Learn more at

Job Description

As a Product Designer, you will ideate, sketch, prototype, test, and iterate to high fidelity UI designs for both mobile and web platforms. Product designers partner with cross-functional teams including Product, UX Research, Human Factors, Engineering, Data Science, and Training.

Responsibilities include:

  • Design the interfaces of Tidepool's web and mobile products
  • Design clear and consistent user experiences across those platforms
  • Visualize possible features and products in collaboration with partner companies
  • Apply user-centered design processes to solve data-driven problems
  • Communicate design intent to internal and external stakeholders
  • Collaborate closely with our design, product, and engineering teams to iterate on concept prototypes and production software
  • Facilitate Human Factors testing and participate/lead discovery research and user interviews as needed
  • Incorporate findings from interviews and user tests in order to delight and empower our users
  • Facilitate design review meetings and workshops exploring new features and concepts
  • Participate in design and product planning, design studios, jam sessions, and when requested, intern recruitment and hiring 
  • Participate in sprint planning meetings and standups
  • Implement, maintain and evolve Tidepool Design Systems and visual language
  • Shape company narratives through decks, presentations, and publications

Who You Are:

  • You thrive on solving complex design challenges and bringing clarity to ambiguity
  • You look for ways to push the envelope, paving new paths to accomplish goals
  • You move easily from envisioning far future possibilities to the concrete steps required to realize that vision through incremental and iterative designs


  • Mission-driven, passionate about the impact of Tidepool’s work in the open-source software space and diabetes industry 
  • A BA/BS or higher degree in design, user experience, human-computer interaction, visual arts, or equivalent practical experience
  • 3+ years of product design experience with user experience and visual design
  • A portfolio you can share and discuss that demonstrates your design practice and strong UI (high fidelity) design background
  • Proficiency with modern design and prototyping software/tools (like Figma) 
  • Experience in design best practices, including a deep understanding of mobile and responsive web technologies
  • A solid grasp of user-centered design, including usability and accessibility
  • Strong knowledge of visual design fundamentals including layout, color, and typography
  • Experience with one or more of the following: user research, prototyping, Human Factors engineering, data visualization
  • Experience building, creating and maintaining design systems
  • Experience seeing projects through the full life cycle 
  • A fearless and focused approach to task execution 
  • Appreciate a fast-paced work environment with competing priorities and high demands
  • Excellent verbal, written, and interpersonal skills 
  • Ability to establish and maintain excellent working relationships with colleagues, stakeholders, and internal teams 
  • A dedication to learning

 Ideal Qualification

  • Experience designing healthcare products or regulated medical devices/device software

Additional Information

Salary and Benefits 

The salary range for the position is $95,000-$144,000.

Benefits include:

  • Entirely remote work environment
  • Unlimited PTO 
  • Medical, Dental, and Vision coverage
  • Flexible work schedule 
  • Wellness and Productivity stipend 
  • Continuing Education Reimbursement
  • Other benefits 

Other Information 

While many of Tidepool’s team members have a personal connection to diabetes, this is not a requirement. We ask that you empathize with chronic conditions and are prepared to learn about the diabetes experience.

This is a remote position – you’ll be working from home and interacting with a team that works currently in 13 states and 4 countries. Learn more about working at Tidepool, including our approach to inclusion and diversity at

Does this sound like you? We’d love to hear from you! (To ensure effective communication please make sure that all emails from Tidepool and SmartRecruiters are on your Safe Sender List. Thanks!)

Tidepool is an Equal Opportunity Employer. The company supports diversity and inclusion in its core values and does not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by U.S. federal or state law or local ordinance. When necessary, the company will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the position's essential functions.


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