Product Management Intern (REMOTE)

  • Palo Alto, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Tidepool is a 501(c)3 nonprofit organization on a mission to make diabetes data more accessible, actionable, and meaningful for people with diabetes, their care teams, and researchers. Founded in 2013, Tidepool hosts a suite of free software tools for people with diabetes and the clinics that serve them, including Tidepool Web, Tidepool Mobile, Tidepool Uploader, and, pending submission to FDA and associated review, Tidepool Loop. Learn more at tidepool.org.

Follow us on Twitter at @Tidepool_org and on Facebook and Instagram.

Job Description

Product Management Intern 

As a Product Management Intern, you’ll work with the product and design teams under a specific product area. You will gain experience in the full software development process at Tidepool from ideation through execution. You will own product features and work across teams to develop the roadmap, functional specifications, and designs of features that satisfy user needs.

What you’ll do:

  • Collaborate with design and development teams to identify, define, plan, and execute on improvements, new features, and new Tidepool products 

  • Conduct user research to understand user problems and identify and define solutions with approval from stakeholders, breaking down projects into clear tasks.

  • Own and execute product and feature requirements, and thoroughly document them for Tidepool’s designers and engineers.

  • Use Tidepool’s project management tooling, Jira, to define product requirements and track development progress.

  • Participate in sprint planning, design and development huddles, and design reviews.

  • Collaborate with Tidepool’s QA team to ensure user requirements and well understood and properly tested.

  • Collaborate with Tidepool’s Marketing team on market research, user interviews, and more.

  • Define, measure, and monitor KPIs to track product performance.


In this role, you will spend time with end-users including people with diabetes, their families, and their clinicians to understand their pain points and to develop and validate product concepts. 

You will excel in this role if you are an excellent communicator with the ability and interest to work with nearly every function across design, engineering, user operations, program management, and marketing. You should also be comfortable and productive working remotely.

 

Qualifications

The ideal candidate: 

  • Personal passion for product, and an interest in delivering user-focused solutions.

  • A mix of previous internship, school project, volunteer and leadership experience.

  • A sense of urgency to do great things quickly.

  • Excellent communication skills with an ability to explain complex ideas to others.

  • Excellent organizational skills.

  • Experience managing complex projects.

  • Interest in user interviews is a bonus.

  • Knowledge of diabetes devices and apps is a bonus.

  • Experience with agile development is a bonus.

Additional Information

What you’ll receive

  • Full-time paid internship. Salary range is $20-$40/hour.

  • Guidance from a mentor.

  • Freedom to work from anywhere.

While many of Tidepool’s team members have a personal connection to diabetes, this is not a requirement. We do ask that you have empathy for chronic conditions and you are prepared to learn about the diabetes experience.

This is a remote position – you’ll be working from home and interacting with a team that works around the world, currently in 13 states and 5 countries. Learn more about working at Tidepool, including our approach to inclusion and diversity at Tidepool.org.

Does this sound like you? We’d love to hear from you!

Tidepool is an Equal Opportunity Employer. The company supports diversity and inclusion in its core values and does not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by U.S. federal or state law or local ordinance. When necessary, the company will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.

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