Location: Newbury + *Hybrid

Working hours: Full time 37.5 hours per week – Mon to Fri

Grade: 9

*Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. 

The Product Transformation Specialist plays a key role within the Three Mobile Transformation team, supporting the delivery and migration of mobile propositions, tariffs, and product portfolios through large-scale transformation initiatives.

Reporting to the Senior Manager for Transformation, this role is focused on the execution, optimisation, and delivery of commercially viable mobile products and propositions aligned to future platform capabilities and customer outcomes.

The successful candidate will bring experience across product portfolios, tariff and proposition delivery, migration activity, and cross-functional transformation programmes within telecoms, mobile, or digital product environments.

What you’ll do

Product & Proposition Delivery

• Support the delivery, migration, and optimisation of mobile tariffs, propositions, and product portfolios during transformation initiatives.
• Contribute to tariff simplification and portfolio rationalisation activities aligned to strategic and platform objectives.
• Assist in shaping and implementing new or enhanced propositions, add-ons, and Value-Added Services.
• Ensure propositions are operationally viable, commercially aligned, and support customer migration requirements.
• Work closely with Product, Commercial, GTM, Operations, and Technology teams to support successful proposition delivery.

Portfolio Migration & Transformation

• Support migration planning and execution across product and customer portfolios.
• Identify product, proposition, or platform gaps and work collaboratively to drive resolution and mitigation.
• Track dependencies, delivery risks, and impacts across transformation workstreams.
• Support readiness activities across customer, operational, and commercial teams.

Programme Delivery & Stakeholder Management

• Represent Product and Proposition workstreams within wider transformation and programme forums.
• Maintain clear visibility of key decisions, risks, dependencies, and delivery milestones.
• Prepare updates and reporting for governance forums, programme boards, and stakeholder groups.
• Support alignment across Product, Proposition, Technology, Commercial, and Operational stakeholders.

Customer & Commercial Focus

• Support transformation initiatives that improve customer experience and minimise migration disruption.
• Ensure proposition and portfolio changes support commercial objectives and operational readiness.
• Contribute to monitoring customer and operational impacts throughout delivery and migration phases.

Delivery Support

• Work within agile and programme delivery frameworks to support planning, prioritisation, and release activity.
• Support validation and business readiness activities relating to new propositions and product changes.
• Assist with issue resolution and escalation management where required.

Who you are 

• Experience in product, proposition, portfolio, or transformation delivery roles within telecoms, mobile, or digital services.
• Strong understanding of mobile tariffs, propositions, customer migrations, and product lifecycle delivery.
• Experience supporting product portfolio transformation or migration programmes.
• Able to work cross-functionally across Product, Commercial, Technology, Operations, and Delivery teams.
• Strong stakeholder management, communication, and reporting skills.
• Comfortable operating in fast-paced transformation environments with multiple dependencies and priorities.
• Experience supporting governance, delivery tracking, and programme coordination activities.
• Understanding of agile delivery and transformation methodologies.

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.
 

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree