Operations Associate

  • Full-time

Company Description

Hi! We’re so happy that you’re here.

Think-it is a software engineering collective on a mission to unlock human potential through sustainable use of technology. Our high-performance, low-carbon solutions help innovative teams around the world lower costs, democratize data, and reach net-zero faster.

With a focus on digital transformation, smart infrastructure, and the UN SDGs, we tackle meaningful problems that can only be solved with future-proof technology. Our team includes experts in Full Stack Engineering, Machine Learning, and DevOps and Cloud.

Founded in 2017, Think-it is home to a diverse community of changemakers — we represent 8+ nationalities, and 40% of us are women. We’re proud to be backed by mission-aligned partners, and our goals are people- and planet-centric.

Job Description

Challenge

We believe that technology is most powerful when it's used to build real solutions to the ways we live, move, eat, and work on this planet. Our cross-discipline teams tackle big and diverse challenges with partners around the world, and no two projects are alike - but the backbone of any successful team is a well-run organization, so people can focus on what they do best.

We’re looking for an Operations Associate, with a natural drive to keep things organized and a passion for technology and learning. You will be working with our Operations team, running on-the-ground ops in Tunis and contributing to building an international remote-first team environment that combines a passion for excellence with individual self-actualization.

Your personal mission would be to reduce the potential operational hassle for all other team members and make local operations a wow experience for yourself. We're all creative problem solvers and we'd love for you to also get excited about solving problems related to your role and scope of influence.

80%: Key responsibilities

You will be at the heart of our organisation and the caretaker of our day-to-day experience together in Tunis and abroad. You will closely support all Think-iteers in a dynamic and inclusive environment to facilitate varying needs, including:

  • Ensuring a wow workplace experience by coordinating in-space activities and keeping our Villa neat and organized, e.g. dealing with service providers, office supplies, security & maintenance, asset management.
  • Operational problem solving to make processes smooth and seamless (e.g. automation, digitalization, creative/innovative solutions etc)
  • Facilitating local team & community event organization in-space and off-site through e.g. space setup, catering, attendee management.
  • Managing good vendor relationships, reviewing suppliers, quotes, invoices, and purchase orders.
  • Supporting the Ops team in bookkeeping and Tunisian accounting & maintaining our electronic filing system.
  • Developing and initiating solutions that make our (remote-) day2day experience as a team more engaging, exciting, and connected.

20%: Up to you! What are you passionate about? What do you want to learn, and where else would you like to contribute?

Qualifications

What we are looking for

  • A strong work ethic and thirst for learning
  • Common sense, reliability and a natural drive to keep things organized
  • Experience or interest in the Tunisian accounting system and its specifics when dealing with quotes, invoices, and purchase orders
  • Experience in organizing day2day operations, community events, workshops, or similar.
  • Experience working with an international, diversified, and distributed team in a fast-paced environment.
  • Professional written and verbal fluency in English.
  • Professional written and verbal fluency in French and/or Tunisian Arabic.

Who you are

  • You are an aspiring leader. You enjoy interacting with people, and bring passion and persistence to your work to figure out a way where others would give up to get what's needed to help the team advance.
  • You are detail-oriented. You keep yourself and your work highly organized despite juggling multiple priorities and also pay attention to improving the details that others might overlook.
  • You are self-motivated. You take initiative, are naturally curious, and can learn new things quickly while continuing to deliver a wow experience on the job.
  • You are a shipper. You respect deadlines, accomplish your work autonomously, and have experience setting a positive example for self-management to your peers.
  • You are people-centric. You care for your peers and have the ability to thrive in a collaborative environment involving diverse stakeholders, and enjoy helping others grow.

For us your mindset and general attitude is much more important than your background. The rest we can and will train - it's a fantastic learning opportunity to develop skills and character.

Additional Information

What we offer you

  • Competitive compensation package & performance-based bonus
  • Fantastic growth opportunity to become an operations leader and role model
  • Autonomous and remote-friendly workplace culture (we don't have working hours)
  • Personal Learning & Development Budget
  • Free weekly team lunches
  • Team activities, retreats, and reflections
  • Peer-to-peer learning and development
  • Globally conscious culture invested in the ethical use of technology to solve real problems
  • A lifetime community of like-minded changemakers

Think-it is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability, or perceived disability.

QUICK TIP: Make sure to send us your CV in ENGLISH. No need for a cover letter 🙂