Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

The RCM Senior A/R Specialist, Project Lead will be responsible for ensuring AR clean-up projects are successfully completed for new RCM customers.  This includes working claims to resolution to delight and drive revenue for new RCM customers.  The position reports to the Manager/Director, RCM Operations.

PRIMARY RESPONSIBILITIES OF THIS POSITION

Effectively resolve aged AR projects for new RCM customer to ensure RCM starts customer with clean AR:

• Troubleshoot & resolve claim issues for aged AR, prioritizing claims by age, complexity, and urgency. 
• Analyzes billing errors, rejections and denials to identify root causes.  Correct, resubmit and appeal claims as needed to drive collections. 
• Research changes in payer requirements and communicates those requirements and impact to the RCM leadership team
• Partners with RCM leadership to create, work, and/or manage action plans for assigned projects
• Liaison with RCM Customer Service Manager to communicate action plan updates to the customer
• Effectively communicates concerns to RCM Operations Director
• Other duties and responsibilities as assigned.

• High school diploma/GED required
• 5 years’ experience medical billing
• Strong understanding of the revenue cycle, including payer networks and clearinghouses
• Strong verbal and written communication skills
• Strong organizational skills and attention to detail
• Intermediate computer skills (typing, data entry, general computer, and browser usage)
• Intermediate Google Suite/Microsoft Office (Word. Excel) knowledge
• The ability to analyze and interpret data

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Therapy Brands is an equal opportunity employer.