Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

The Salesforce Administrator will be responsible for the administration and maintenance of our Salesforce platform. You will work closely with our sales, marketing, and customer service teams to ensure that the system is optimized to support their needs. You will be part of the Business Applications Team working to cohesively maintain Therapy Brands' business applications and ensure they are integrated with other systems as needed.

PRIMARY RESPONSIBILITIES OF THIS POSITION

• Manage the day-to-day operation of the Salesforce platform, including user management, security, data management, and automation.
• Listens to process needs and translates into solutions in Salesforce
• Create and manage custom objects, fields, and workflows to support business processes.
• Configure and maintain third-party integrations with Salesforce, such as marketing automation tools and customer support systems.
• Provide technical support to users, including troubleshooting and issue resolution.
• Develop reports and dashboards to provide insights into key business metrics.
• Produces technical and end-user documentation
• Ability to prioritize and manage multiple tasks under short and changing deadlines while ensuring timely and accurate execution.
• Stay up to date on Salesforce releases and new features and make recommendations for how they can be used to improve our business processes.
• Ensures company is utilizing Salesforce to its full potential and utilizing industry-standard best practices
• Responsible for all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups

• Five years of experience as a Salesforce Administrator
• Salesforce Administrator Certification
• Experience with Service Cloud, Sales Cloud, and the Salesforce development ecosystems
• Strong understanding of Salesforce data model, configuration, and customization
• Ability to work independently and prioritize tasks in a fast-paced environment
• Strong communication and collaboration skills

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Therapy Brands is an equal opportunity employer.