Receptionist / Office Assistant - Full Time

  • Full-time

Company Description

Since 1964, Indiana families have looked to Miller's Health Systems for compassionate care for their loved ones. This once family owned and operated company evolved over time to expand beyond traditional nursing home care. Today, Miller's facilities across the state offer rehabilitation services, adult day care services, assisted living and traditional long-term nursing care. Many of our facilities have specialized units to care for those with Alzheimer's and other dementia or for loved ones in need of hospice care. We strongly believe in the value of providing quality care for individuals in locations that help them stay close to home. In addition to services provided within the walls of our Miller's facilities, we also operate a therapy company and have a partnership in a home health care company.

Just over a decade ago, Miller's Health Systems transitioned to a 100% employee owned company with a workforce of well over 3000 throughout the state of Indiana. Miller's is known for achievements in quality, with an emphasis on education and technology and is one of the largest 100% employee owned health care providers in the nation.

Job Description

As a Receptionist at Miller’s, you are goal-oriented, organized, and work well in a fast-paced environment. You work well as part of a team and are responsible for a variety of support and clerical duties in a small office.  Your primary duties are to welcome visitors to our facility at the front desk and to screen and direct incoming phone calls. You will directly support the Business Office Manager and will assist patients, staff and families with questions.

Preferred Candidates will have:

·         Have good organizational and communication skills

·         Are passionate about delivering excellent customer service

·         Are professional in appearance and behavior

·         Previous experience with multi-line phone systems and common office equipment

·         Previous receptionist/front desk representative experience

Qualifications

 General:

1. Successfully complete pre-employment process and screening.

2. Able to pass physical examination given in behalf of gainful employment within the facility.

3. Satisfactorily pass through required orientation and training. Be able to follow written and/or verbal instructions.

Essential Functions:

1. Answer telephone and direct calls to appropriate dept.

2. Greet visitors, staff and residents in a friendly, professional manner.

3. Watch and assist with wandering residents.

4. Maintain a clean and welcoming lobby area.

5. Sell employee and visitor meal tickets.

6. Update appropriate department head on significant happenings.

7. Initiate process for telephone and walk in inquires.

8. Type, file, and make copies as needed.

9. Inventory office supplies and order as needed.

10. Maintain resident directory.

11. Complete other tasks as assigned by Office Manager or Administrator

EXPOSURE CATEGORY II: Tasks that involve no exposure to blood, body fluids, or tissues, but employment may require unplanned Category I tasks

Additional Information

All your information will be kept confidential according to EEO guidelines.

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