Customer Success Associate

  • Full-time

Company Description

We are a group of entrepreneurs who decided to join forces and create a killer, award-winning agency in town. From idea to delivery, TheNoiseLife is a Marketing Agency that works with small and large businesses to develop exceptional results-driven solutions. We bridge the gap for growing businesses that don’t want to deal with expensive agencies and a host of freelancers but would still like to grow, develop, and succeed.

Job Description

Key activities and responsibilities:

  • Manage and respond to incoming inquiries from customers.
  • Managing purchase orders
  • Interaction with both internal and external key representatives
  • Assist the team with general and routine administrative tasks and duties
  • Invoices weekly 
  • Responsible for keeping project administration notes
  •  Keeping CRM systems up to date 
  • Assisting with project-related finance duties
  • Processing sales orders 

Qualifications

Knowledge, Skills and Experience:

  • 2 – 3 Years Sales or Customer service experience
  • Degree
  • Knowledge of MS Word, Excel and Outlook
  • Excellent customer service skills
  • Personable and polite
  • General administration skills
  • Efficient multitasker
  • Attention to detail
  • Excellent interpersonal and customer relations skills
  • Problem-solving skills


 

Additional Information

Apply for consideration. Thank you for your application!