Customer Success Associate
- Full-time
Company Description
We are a group of entrepreneurs who decided to join forces and create a killer, award-winning agency in town. From idea to delivery, TheNoiseLife is a Marketing Agency that works with small and large businesses to develop exceptional results-driven solutions. We bridge the gap for growing businesses that don’t want to deal with expensive agencies and a host of freelancers but would still like to grow, develop, and succeed.
Job Description
Key activities and responsibilities:
- Manage and respond to incoming inquiries from customers.
- Managing purchase orders
- Interaction with both internal and external key representatives
- Assist the team with general and routine administrative tasks and duties
- Invoices weekly
- Responsible for keeping project administration notes
- Keeping CRM systems up to date
- Assisting with project-related finance duties
- Processing sales orders
Qualifications
Knowledge, Skills and Experience:
- 2 – 3 Years Sales or Customer service experience
- Degree
- Knowledge of MS Word, Excel and Outlook
- Excellent customer service skills
- Personable and polite
- General administration skills
- Efficient multitasker
- Attention to detail
- Excellent interpersonal and customer relations skills
- Problem-solving skills
Additional Information
Apply for consideration. Thank you for your application!