eCommerce Operations Manager - Amazon, Wonderful Pistachios
- Full-time
Company Description
Are you a proven eCommerce Manager with a track record of driving sales on Amazon Vendor Central and looking to work for a #1 snack CPG company? We’re seeking an experienced Manager, eCommerce Operations to help grow sales, drive insights, and build brand equity online for Wonderful Branded products such as Wonderful Pistachios and POM Wonderful.
This digital retail pro will have the opportunity to determine strategy and execution for our brands’ growth across retailers in the fastest growing channel of our industry.
This position will be based at our HQ Office in Los Angeles and working a hybrid schedule with MTW in the office.
Job Description
- Manage the backend of a portfolio of Amazon Vendor Central and Amazon Fresh accounts with the goal of growing revenue and profitability for each brand.
- Responsible for completing and uploading flat files, variation strategy and execution & managing catalog for accuracy (e.g., ensuring correct identifiers, vendor codes, category nodes, costs and availability).
- Identify areas of opportunity to increase traffic and conversions using key word research, sales analytics and tracking tools.
- Establish and manage regular account, PDP and brand store audits to ensure we are compliant, optimized and displaying correct and current representation of our products and brand strategy.
- Troubleshoot inactive ASINs, reporting issues and catalog inaccuracies with a sense of urgency.
- Align with the demand planning and supply teams to ensure that we’re always in stock, shipped on time and following Amazon’s EDI and processing requirements and regularly managing and minimizing chargebacks.
- Collaborate across sales, brand, ecommerce, marketing, and media to ensure we’re well coordinated across the platforms and focused on the best growth opportunities for our brands.
- Understand and track our performance against our main competitors building and executing plans for us to increase our market share.
- Work cross functionally with the digital advertising team managing advertising strategy, campaign focus, targets, budgets and monitoring advertising effectiveness.
- Work with the Brand and NPD team to launch new products and refresh PDP, A+ content, comparison tables and brand store.
- Manage relationships with Amazon reps for information and support.
- Keep current with Amazon policies, programs, and market trends.
Qualifications
- 5 or more years of progressive experience in Amazon ecosystem a must. At least some experience on Vendor Central and / or Amazon Fresh preferred.
- Amazon research and analytics tools are a must.
- CPG food & beverage industry experience preferred.
- Comprehensive knowledge of the retailer media landscape (search and programmatic) required; experience with Amazon Advertising preferred.
- Strong collaborative approach with demonstrated ability to build effective relationships and influence people (internal and external) and process to achieve business goals.
- Excel at multi-tasking effectively in a fast-paced, results-oriented team environment.
- Excel at storytelling and presenting diverse information in a clear, concise manner with a data-supported point of view; executive presentation experience a plus.
- Strong working knowledge of Microsoft Office applications with advanced Excel and PowerPoint skills.
- Bachelor's Degree required; MBA or M.S. preferred.
- Travel required approximately 10% of the time.
Pay Range: $110,000 - $130,000 and may include a discretionary bonus. Final offer terms are negotiable based on experience & tenure.
Additional Information
- Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
- Opportunities for development and internal mobility
- Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
- Companywide problem solving and continuous improvement training
- Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice
- Company prioritizes wellness through its Wonderful NOW (Nourish Our Wellness) initiative, which provides a robust suite of wellness offerings such as access to mental health resources and life coaching, employee community groups, cash rewards for healthy habits, and on-demand fitness
Wonderful Pistachios is the world's largest vertically integrated pistachio processor and marketer. Located in California's Central Valley, our nuts are Non-GMO Project Verified, providing a smart, healthy choice for consumers around the world. Our nuts can be found in stores nationwide and online under the flagship brands Wonderful® Pistachios and Wonderful® Pistachios No Shells. For more, visit: www.wonderfulpistachios.com, or follow us on Facebook, Instagram, and Twitter.
Wonderful Pistachios is part of The Wonderful Company, a privately held $5 billion company, which also has iconic brands such as Wonderful® Halos®, FIJI® Water, POM Wonderful®, JUSTIN® Wine, and Teleflora®. To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility website, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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