Inside Sales Specialist - Teleflora

  • Full-time

Company Description

Teleflora, with a nationwide network of florists, has become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet! We’re a sustainable network of locally owned florists. Teleflora provides innovative marketing, education and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door.

We are looking for enthusiastic, outgoing candidates who love to sell! In this exciting B2B sales role. Your focus will be conducting telephone sales for various products offered by Teleflora to our member florists.  Our Inside Sales Specialists work a hybrid schedule working a 35 hour work week, with Monday-Wednesday in the Paragould, AR office, and Thursday/Friday from home. You'll be earning an hourly rate plus commission. We would love to have you as part of the team!

 

Job Description

  • Establish a high level of rapport and trust with the Teleflora florists
  • Become familiar with the entire product line that Teleflora sells as well as other services offered
  • Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales
  • Use every customer contact to reinforce the Teleflora commitment to customer service
  • Prepare reports as necessary for the Inside Sales department management
  • Utilize appropriate order entry; call tracking and contact management software
  • Participate in sales, product and process training as required
  • Communicate with other departments to help meet departmental needs

Qualifications

Education:

High school diploma or equivalent, college business course or an undergraduate degree a positive

Work experience in a floral operation or outbound business to business telemarketing/telephone sales experience a plus

Knowledge/Skills:

  • Must work extended hours as business needs dictate
  • Possess strong written, verbal, analytical and interpersonal skills
  • Demonstrate strong organizational skills with the ability to handle multiple tasks
  • Excellent customer service skills (friendly, courteous and helpful)
  • Strong attention to detail including but not limited to accurate spelling and appropriate abbreviations
  • Basic computer literacy, basic math and writing skills
  • Excellent telephone skills and sales skills required
  • Ability to multi-task in a fast-paced, constantly changing environment
  • Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction

Working Conditions:

  • Holiday time off will be prohibited due to increased order volume
  • Fast-paced, solutions oriented office environment

Additional Information

  • Competitive benefits package including Medical, Vision, Dental, 401k
  • Paid Time Off
  • Education Reimbursement
  • Wonderful Giving (www.wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice
  • Work life balance

Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist--even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep--Teleflora's network of professional florists create artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion. Follow Teleflora on Facebook.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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