Transam Logistics is part of Neptune Pacific Direct Line (NPDL) who are experiencing a period of significant transformation and growth. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

You will be a key member of our Transam Logistics team, ensuring import services are fulfilled for our valued customers on time and to standard.  No two days will be the same, and you will be kept busy ensuring documents are received and processed in a timely manner, coordinating with clients as well as third party services including but not limited to shipping lines, 3PL operators, trucking companies so that documentation meets Customs and Ministry for Primary Industries (“MPI”) requirements to enable timely import and clearance approvals.

This role is based in Mangere and reports to the Transam Logistics General Manager.

What you will be doing:

• Responsible for the tracking of customer freight from origin ports through to the arrival and clearance at destination.
• Being the central point of contact for customers, service provides and overseas agents to coordinate the importing of freight of all kinds (FAK) & full container load (FCL) containers
• First point of contact to receive and enter import manifests into ERP system
• Manage the coordination of imports including clearances, devanning and returning of empty containers to the container depot
• Create and issue arrival notices and invoices for relevant charges to appropriate parties
• Liaise with and manage MPI and Customs requirements as required
• Issues cargo DO’s and releases
• Provide support to Transam Logistics as required for export LCL and FAK.
• Other tasks as may reasonably be required.

Here’s what you’ll bring to the table:

• Previous experience an imports role within freight forwarding.
• Previous Export and/or Airfreight experience would be advantageous
• Operational experience in CargoWise modules.
• Operational understanding of MPI and Customs requirements.
• Keen and proactive team player.
• Intermediate level computer skills (including Excel) with interest to learn new systems.

This role would suit someone with excellent interpersonal skills and a customer centric approach. This is a fast-paced environment, so your ability to work under pressure will help you succeed in this role. You will be great at planning and organizing, have strong self-management skills, be a confident decision maker, resilient with operations follow up and deadlines, and have an eye for detail to get the right results first time.

In return we offer a challenging and stimulating environment. You will have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.

Why work for us?

• Competitive benefits package
• Opportunity for development and internal mobility
• Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice
• Project Wonderful - Staff spend a day in the community helping with various projects
• Company focused on wellness and health

If you have exceptional communication and organizational skills, and "can-do" attitude then this is the role for you!

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