Claims Representative - Temporary

  • Full-time

Company Description

Wonderful Citrus is America’s largest integrated grower, shipper and packer of fresh citrus, including clementine/mandarin, navel and Valencia oranges; lemons; limes; grapefruits; and other citrus varieties. Wonderful Citrus owns, cultivates and harvests more than 58,000 acres of fresh citrus and ships around the world each year to ensure a year-round supply. Our citrus can be found in all channels of distribution, with our consumer brands most visible in the produce department of grocery stores across America under the flagship consumer brands of Wonderful Halos mandarins and Wonderful Sweet Scarletts Texas Red grapefruit.

Job Description

Here's what you'll do:

  • Establish and maintain relationships with customer's accounts payable department and other contact personnel.
  • Communicate with PCA Sales Account Managers to resolve claims and collection issues with customers.
  • Prioritize and pursue assigned accounts for collection, customer service.
  • Provide invoicing, A/R, claims and cash application related problem solving.
  • Escalate problem accounts to management as required by business circumstances.
  • Create reports and provide analysis to management about the status of assigned customer portfolio.
  • Utilize Excel, Word, Oracle and available tools to organize and manage workload in an efficient manner.

Qualifications

Here's what you'll bring to the table:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • COVID vaccination will be required for this position unless candidate has a legally valid exemption.
  • 1+ years in administrative support function
  • Preferred: 2-3 years of experience in commercial claims and collections, preferably in the agricultural or grocery manufacturing industries.
  • Intermediate proficiency in Microsoft Excel, Word, and Outlook.
  • Excellent verbal and written communication skills.
  • Display high standards of diplomacy along with sound business and relationship judgment.
  • Must be detail oriented, accurate, organized, and efficient and a good problem solver.

Additional Information

Wonderful Citrus is part of The Wonderful Company, a successful, fast-growing privately held $4 billion company with 9,000 employees worldwide. We’ve made Wonderful Pistachios one of America’s top-selling salty snacks. We’ve turned pomegranates and POM Wonderful into a worldwide phenomenon. Wonderful Halos is the No. 1 mandarin orange in America. FIJI Water is the No. 1 premium bottled water in America. JUSTIN Wine produces California’s top-selling, high-end Cabernet Sauvignon. And Teleflora is the world’s largest flower delivery service.

The Wonderful Company has a long-standing commitment to corporate social responsibility, including more than $120 million invested in environmental technologies and sustainability research, $45 million in charitable giving and education initiatives every year, $30 million toward the construction of a new charter school campus in California’s Central Valley, and innovative health and wellness programs, including two new, free primary care clinics for employees and their dependents.

Wonderful Citrus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

 

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