Event Wine Guide

  • Part-time

Company Description

At Landmark, we live by the philosophy and guiding principle that the best grapes make the best wine. By sourcing grapes from the finest vineyards and regions, we create the best of California in every bottle.

We are seeking a new Event Wine Guide! This person is responsible for all daily activities and requirements related to Tasting Room operation. Tasting room activities include but are not limited to: excellent customer service, general stocking and cleaning, tours, outreach, and cooperation with all departments. This is a part-time position that is scheduled as needed to cover events and busy weekends.

Job Description

  • Create and execute engaging, educational, and memorable positive guest experiences
  • Assist in the achievement of financial goals including:
    • Tasting Room sales (merchandise and food sales)
    • Tour Program sign-ups
    • Wine Society sign-up goals
  • Perform monitoring and stocking duties as assigned
  • Be timely and punctual with regards to scheduling requirements
  • Assist in the development of a list of 50,000 non-club members to market to by coming up with innovative ideas to gather email addresses
  • Maintain clean and tidy work areas, including:
    • Tasting Room – all bar areas must be clear of unnecessary POS, flyers, etc.
    • Tasting Room Office – the shared desk area must be clear and available for employees to use as necessary.
    • Garage – keep clean and free of unnecessary items, ensure all back stock of shopping bags, merchandise, POS, etc. is organized and easy for staff to find.
    • Warehouse – organization of the wine pallets must be done on a regular basis. Coordinate with a forklift certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly.
  • Resolve guest concerns/complaints using good judgment and tact. Elevate complaints to management when necessary
  • Attend tasting room monthly meeting, plus shorter weekly meetings
  • Attend local tasting events as directed by the Tasting Room Manager
  • Collaborate with the Lead Tour Guide, Wine Society Coordinator, and Hospitality department on Outreach efforts as directed
  • Facilitate and promote good communication between all departments (Hospitality, Marketing, Wine Society, Accounting, Production, Housekeeping, etc.)

Qualifications

  • High School Diploma or GED
  • Two (2) years retail sales preferred
  • Proven success working with others
  • Excellent communication skills and ability to relate to people at all levels
  • Must possess a passion for wine and the wine industry
  • COVID vaccination will be required for this position unless candidate has a legally valid exemption

Additional Information

  • Wine and Merchandise Discounts
  • All the FIJI water you can drink at work
  • Wine Education Program
  • Fun Work Environment

Nestled at the base of the Mayacamas Mountain Range in the Sonoma Valley, Landmark® Vineyards epitomizes the rustic grace and beauty of Sonoma County. Since 1974, Landmark has been dedicated to producing handcrafted, ultra-premium Chardonnay and Pinot Noir, sourcing grapes from unique vineyard sites throughout California to create rich, balanced wines. Its Hop Kiln Estate is a registered California Historical Landmark and expands Landmark Vineyards’ presence with two tasting rooms and properties in Sonoma and the Russian River Valley. Their signature wine, the Overlook Chardonnay, has appeared on The Wine Spectator Top 100 list six times. Landmark’s wines may be purchased via select wine shops and restaurants, or directly from Landmark’s Tasting Room, online store, or through membership in the Wine Society. To discover more about Landmark’s remarkable approach to winemaking, visit www.landmarkwine.com.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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