Leadership Development Associate

  • Full-time

Company Description

Are you passionate about learning all operations in Hospitality and seeking an opportunity to learn more about guest relations and world-class customer service? 

JUSTIN is seeking a Leadership Development Associate (LDA) to join the team! JUSTIN is an award-wining winery and fine dining establishment in Paso Robles. Recognized as one of the premier venues in the Central Coast, JUSTIN delivers a luxury experience to guests. Join us and work at our beautiful Estate!

The Leadership Development Associate Internship is a 9 month rotational program, where you can learn and support all divisions of Hospitality across JUSTIN. The program will require work in all departments, both physical and administrative work. Departments include: Tasting Room, Restaurant, Inn, Concierge, Purchasing, Logistics, Administration, Sales, Farmstead, Virtual Tastings, Education, Culinary, Retail and more. Each department will invest time to train the LDA so as to gain maximum exposure to all aspects of the JUSTIN Hospitality Business. Each departmental area will be assigned in blocks of time lasting 2 weeks to 3 months. A capstone project will be undertaken (with guidance of their manager) during the 9-month time – one designed to either increase efficiency or guest experience. This will be presented to senior leadership.

At the end of the program, successful candidates may choose their department of choice to take up full time employment. Should a Supervisory position exist in the structure of the department, then the candidate will be brought in at a Supervisor level or above.

Job Description

  • Support all aspects Hospitality in accordance with Forbes 5-star service standards
  • Deliver superior customer service, upholding over 99.5% Customer Satisfaction
  • Move, stock, inventory and sell wine as directed
  • Design and build out a business case for a new initiative within Hospitality (a capstone project) including building out the ROI, Investment, training guidelines and present to Senior Leadership
  • Assist all departments as directed with administrative duties, shadowing each role, or taking on/filling in for vacant positions
  • Promotes the wine programs and dinner experiences.
  • Support all on-property offerings including private events.
  • Complete all educational coursework

Qualifications

  • Company sponsored travel to Sonoma (Landmark Vineyards) may be required on occasion throughout the internship
  • Service environment experience and has knowledge of luxury standards
  • Must hold or be eligible Bachelor’s Degree with focus or desire to go into the Hospitality field
  • Strong organizational skills, customer service, restaurant, and educational experience required
  • Demonstrated strong ability to work well under pressure
  • COVID vaccination will be required for this position unless candidate has a legally valid exemption

Additional Information

  • Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
  • Opportunities for development and internal mobility
  • Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
  • Companywide problem solving and continuous improvement training
  • Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice
  • Company focus on wellness and health including virtual yoga and mindful meditation classes

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options.  In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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