You may know us as Wonderful Pistachios, FIJI Water, POM Wonderful, Teleflora, Wonderful Halos, or JUSTIN Wine, but we are all one Wonderful. The Wonderful Company is a privately held, vertically integrated company with $5B in revenue and over a dozen businesses. Over the last five years, we have doubled in size and are on pace to continue this trajectory for years ahead. We enjoy a significant competitive advantage allowing us to achieve the highest standard of quality, integrity, and success. 

Reporting to the Director of Finance and Sales Operations, the Sales Operations Associate will partner with our Field Sales Managers to manage all promotional activity in our internal trade management system, Demantra. Our ideal candidate is a collaborative problem solver who is passionate about providing impeccable service and accurate deliverables in an ever-changing environment. This is an amazing opportunity to learn about the operational side of a growing $5B consumer packaged goods company!

This role will be based in at our West Los Angeles office (11444 W. Olympic Blvd.) and will participate in our hybrid work model.

• Full lifecycle management of all promotional plans in our trade promotion management system (TPM)
  • Weekly status and activity calls with Field Sales Managers
  • Promotional plan entry, rework, and edits
  • Volume forecast adjustments
  • Pricing discrepancies
  • Deduction resolution
• Complete and submit sales administration forms to customers via:
  • New item forms, cost change forms, and more
  • Promotional contracts
  • Customer portal entry and deal management
• Maintain comprehensive Standard Operating Procedures for assigned regions and customers
• Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
• Oversee promotional spending activity by working with internal and external parties
• Investigate customer deductions and resolve short/outstanding customer payments
• Provide support to Field Sales Managers on key account updates and strategic changes during business unit sales planning meetings.
• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
• Attend 2 sales meetings per year (minimal overnight travel required)

• Strong appreciation for The Wonderful Company values and culture, especially related to health and wellness
• 1-2 years’ experience in sales operations or account management preferred
• Proficiency with Microsoft Office (PowerPoint, Excel, Word)
• Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
• A flexible team player who is willing to share the responsibilities when their team experiences difficulties and find strategic solutions
• An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
• A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills
• COVID-19 vaccination, including booster, will be required for this position unless candidate has a legally valid exemption 

Wonderful's Dedication to You:

• Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
• Opportunities for development and internal mobility
• Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
• Companywide problem solving and continuous improvement training
• Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice
• Company focus on wellness and health including virtual yoga and mindful meditation classes

Headquartered in Los Angeles, The Wonderful Company is a privately held $5 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service.

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley.

To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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