Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way!

Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet.

Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

As the Sales Support Manager you'll be overseeing the front end of our very popular store in the heart of Porirua! 

Here's what your day-to-day will look like:

• Manage and inspire a brilliant crew of around 32 team members, bringing out the best in this wonderfully diverse group. Your coaching and support will help them thrive and genuinely enjoy coming to work!
• Oversee all checkout operations with a keen eye, ensuring smooth transactions, mastering cash procedures and keeping everything running like clockwork.
• Implement and maintain sharp loss prevention measures across the store, keeping our assets safe whilst maintaining a welcoming environment for our customers.
• Spend quality time on the shop floor, supporting your team, solving problems on the spot, and being the visible leader who makes things happen. 
• Execute store plans effectively, interpret directives, and translate them into action keeping operations humming.
• Champion exceptional customer service standards, inspiring your team to deliver outstanding experiences that keep our community coming back for more.
• Support the Store Manager with rostering and managing store labour.
• Work collaboratively across the store, Warehouse Stationery, and fulfillment centre to ensure seamless operations and a unified team spirit.

To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team.

You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively. We're also looking for someone with a can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

If you've got that spark, we want to hear from you!

Join us at The Warehouse – where every day is an opportunity to make a difference.
Apply now and kickstart your journey in retail management with us!