Account Management Lead

  • 26 The Warehouse Way, Northcote, Auckland 0627, New Zealand
  • Full-time
  • Contract Type: Permanent

Company Description

As we transition into our new Agile WOW, this role will be critical in our growth agenda as we work towards our mission to create New Zealand’s most sustainable, convenient and customer-first commercial business.     

The Warehouse Group Business (TWGB) is an omni-channel ecosystem within our retail brands that provides a consolidated shopping experience for our commercial customers. The TWGB team is powered by passionate individuals skilled in account management, business development and sales support who are dedicated to serving organisations right across New Zealand. The TWGB team support the needs of commercial customers across all industries and sectors, from owner-operators in trade and construction, to large corporates and government agencies. Our significant group buying power allows us to source from over 120,000 products and services to provide market leading solutions for our customers.  

To ensure we can adapt quickly to ever-changing customer needs, TWGB have implemented an agile structure with a focus on collaboration, empowerment, innovation, and speed-to-market.  With our mission, vision, and values at our core, we’re on a journey to become New Zealand’s most sustainable company.

Job Description

Our Chapter Lead team is driven to excel in the agile environment and motivated to establish what best in class looks like. So, if you love to coach and get a sense of incredible satisfaction through seeing others succeed this opportunity might suit you down to a t.  

Sitting within the B2B Partnering Chapter Area (and reporting into the respective Chapter Area Lead), your time will be focused on leading the growth of our existing TWG portfolios from Wellington to Taupo.

You will directly lead a team of high-performing sales professionals facilitating capability growth, development and knowledge sharing across the team.  This is where you will draw on your coaching skillset by tuning into the team, empowering them and leading by example – ultimately seeing the collective do well. 


Sales savvy and target driven, with a personality, you’re passionate about sales, business development and relationship management. You will be able to point to a strong background in sales and/or business development at a commercial level and be skilled at developing win-win solutions. Ideally you will have strong existing relationships to leverage existing and harness future opportunities.   

Your excellent communication and relationship management skills will put you in good stead, as this role will see you work cross functionally with a range of internal stakeholders at all levels.   Equally important is your ability to develop, empower and nurture your team to drive engagement and best practice.  Your passion and drive to share knowledge and raise the bar will be infectious.  Living and breathing Agile attributes such as servant leadership, collaboration and a growth mindset will come naturally to you.   

Additional Information

We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. When you join us, we offer a range of benefits that work for you, your lifestyle and your career which include:  

  • Company vehicle  
  • Discounts across most of our brands  
  • Paid birthday day off  
  • Free parking at our Northcote Support Office  
  • Flexible working arrangements  
  • 26 weeks paid parental leave (for permanent team members)  
  • A range of wellbeing support   

We also have a number of other TWGB opportunities available, visit here to see whats on offer!

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