The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of six core retail brands: The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, 1-day and TheMarket. We are a people-centred business with more than 12,000 team members across our locations. By putting the customer first, we succeed in being one of the best retailers in New Zealand; we truly believe it's our positive, friendly, and helpful Team Members that keep our customers coming back! 

As a Delivery Driver at our Distribution Centre, you will be responsible for the delivery and installation of whiteware products in our customers' homes. This role will involve engaging with the customer to determine the best way to bring the product into the home, unpacking and installing the product and removal of old appliances and packaging if requested.

With this role often being the last point of contact with our valued customers, you have a great opportunity to create a memorable customer experience, all the while building a lasting relationship.

Reporting into the Area Delivery Manager, and we are looking for someone who can:

• Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to work.
• Understand the value of creating memorable and meaningful experiences for our customers.
• Follow all customer service policies, including appropriate and efficient escalation of enquiries and/or complaints.
• Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience.
• Maintain work area to an excellent standard, ensuring it is presentable and functional.
• Be willing and able to participate in heavy lifting throughout the day.
• Be responsible for the safety of yourself, others and the products when driving.

This is a permanent, full-time role working from Monday-Friday 7:00am - 4:30pm

This is a physically demanding role requires someone with a good degree of strength, that can keep up with our fast-paced environment. You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.

To be successful in the role you will need:

• A Full, clean NZ Drivers License
• Physically fit and able
• To display a high standard of driving ability and courtesy
• Excellent communication skills
• A positive, can-do attitude
• To be capable of undertaking heavy lifting, climbing ladders and being on your feet for long periods of time
• Warehousing experience would be beneficial – not essential

Are you excited about the possibility of building a career in retail, love our products, and want to share your enthusiasm with our customers? Do you see yourself in one of our uniforms? We do. Try us on for size!