Technology Team Member - Warehouse Stationery Taupo

  • Ruapehu Street, Taupo, New Zealand
  • Full-time
  • Employment Type: Full Time
  • Contract Type: Permanent

Company Description

Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers – on and off line. 

“We’re looking for people who are passionate about helping Kiwis to live better every day – that means making a difference for our customers, our business and themselves. Our people are proud to work for The Warehouse and as a Leadership Team, we work hard to make this a great place to work.” Our CEO – Pejman Okhovat

Job Description

You’re the one who makes it all happen. The stock is ready to sell and customers are ready to be thrilled because you’ve made our shelves look brilliant – brimming with the things people love and need. You’re a focused and resilient team player, able to follow and execute plans, with great organisational skills and excellent attention to detail. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers.  Are you ready to stock up for success? Let’s get organised together!

Hours are:

Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday 8:30am - 5:30pm

Qualifications

  • 0 -3 years of experience in retail, hospitality or a customer facing role
  • Knowledge and passion for all aspects of this department
  • Excellent Communication Skills
  • Positive, can-do attitude

Additional Information

  • Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to work
  • Understand the value of creating memorable and meaningful experiences for our customers
  • Understand the layout of the department, including knowledge of where specific products are shelved
  • Proactively interact with the customer to identify the appropriate products to meet their needs
  • Follow all customer service policies, including appropriate and efficient escalation of enquiries and/or complaints
  • Possess in-depth knowledge of the product catalogue in specialist area, offering advice to customers where necessary
  • Run exciting promotions to engage customers
  • Demonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Store Manager
  • Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience
  • Maintain work area to an excellent standard, ensuring it is presentable and functional
  • Be passionate about helping customers, to drive sales

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