The Warehouse Group is the parent brand that owns and supports The Warehouse, Warehouse Stationery, Noel Leeming, and Torpedo7.  
 
Based in Northcote, The Warehouse Group’s Store Support Office is home to over 1000 team members who work in centres of excellence, supporting all brands and locations across the Group. Our speciality areas include People Support, Marketing, Technology, Finance, Logistics, and Customer Engagement – but no matter which department you find yourself in, there is always an opportunity to support a range of brands, locations, and people. 

We are seeking an enthusiastic mid-level UX designer to join The Warehouse Group’s growing retail team. This team is responsible for delivering The Warehouse leading retail digital experiences.

About You

The right candidate for this role will be someone who is an inspired and enthusiastic team player, that is constantly looking for new ways to leverage the power of technology to change the way people experience the world. 

You will be working in an agile team that’s at the edge of innovation, helping The Warehouse Group push the boundaries towards a retail digital future that Kiwis love.
You will have the opportunity to work across multiple of our brands (The Warehouse, Noel Leeming, Torpedo7 and Warehouse Stationery) and across channels as we seek to find opportunities to unlock the power of mobile in a retail landscape that is omnichannel.

You’ll be expected to support product, implementation and trading team activities with User Research, Service Design, UX Design, User Testing, Planning & Measuring Experiments.

To excel in this role the right candidate needs experience in supporting an omni-channel shopping journey with digital as the enabler. This experience will enable you to align customer goals towards business outcomes and how to utilise digital technology in each customer touch point to improve the shopping experience for our customers. 

You must be a natural communicator who knows how to speak to customers and stakeholders alike, be familiar with Agile and Scrum and know what it means to be in a product team. You must be able to ask the right questions to understand the Why’s and ensure we are taking the time to engage with users to continuously innovate our digital
experiences to meet customer expectations & needs.

As a team we measure & analyse everything we do and use data insights as a way to prioritise our road map and experiments. If you are a UX designer who lives by data informed decisions, holds a bold vision for the role digital plays in the future of retail, then you may have just found the perfect job for yourself.

Qualifications and Experience

• Degree in Design, HCI, Usability, Research, or equivalent experience.
• 2+ years’ relevant Industry experience in design

Benefits of working for us:

You’ll be joining our Northcote office and a great team of technology enthusiasts. You'll get a healthy work life balance and a great discount to use across our stores. If you’re keen to join the team, apply now

 #futureofretail