Bike Lead/Builder - Torpedo7 Rotorua

  • Full-time
  • Employment Type: Full Time
  • Contract Type: Permanent

Company Description

Torpedo7 is New Zealand's largest multi-channel outdoor adventure retailer, with 19 stores nationwide and a dedicated webstore. We are unique in NZ in that our stores have all sorts of toys and experts under one roof - bike, camp, tramp, water, snow and moto. We are also part of The Warehouse Group, meaning there is plenty of scope for career development and staff benefits that extend well beyond the traditional outdoors industry.

At Torpedo7 the work comes easy when you love what you do. We are so passionate about the gear we sell that you will see us out there on the track, trails and anywhere an outdoor adventure is to be had.

Job Description

Working with us is not just a job, it's a way of life - When you're passionate about what you do, the work comes easily. We get a buzz from sharing this excitement, and know that it's just as important that we get out there too. We know the gear we sell because we use it; we're out on the trails, hitting the slopes and have the inside knowledge on which breaks are going off.

This is a critical role and we are looking for a true bike industry veteran leader who is passionate about delivering expert service and experience to our customers.                      

Able to walk the talk you will be equally at home on the floor with our customers as you will be behind the scenes completing operational tasks related to the bike department such as ordering and billing. You will understand the importance to drive the bike department business, have the capability to coach and inspire your team to building a culture of exceptional customer service.

The successful applicant would ideally have a wealth of bike industry experience and be a sales guru. You will be calm under pressure, know how to motivate a tight knit crew, manage stock flow, be customer led and computer proficient. Knowledge of our current range and the ability to fit bikes is a bonus.

    Qualifications

    • Customer-centric and a sales super star
    • Strong communication skills and the ability to motivate others 
    • Mechanical know-how
    • Keeping People Safe
    • Understand and can drive profitability
    • See You Out There attitude 
    • Able to competently and without supervision: Build and Deconstruct all styles of bikes, Bleed breaks, service forks and shocks, replace bearings , bearing overhaul, replace chain drive, tune gears including DI2, and build and true wheels

    Additional Information

    Our passionate people enjoy careers that provide inspiring experiences, exciting challenges and amazing benefits. They also know that Torpedo7 is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. We are also part of The Warehouse Group, meaning there is plenty of scope for career development and staff benefits that extend well beyond the traditional outdoors industry.

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