Services Trading Administrator

  • Full-time
  • Employment Type: Full Time
  • Contract Type: Permanent

Company Description

Here at Noel Leeming, Services are a key differentiator in setting us apart from the competition. Our services range and offering ensures customers can use both their technology & appliances the way they want to and in the space they need to. We can deliver, install, set up, & protect our customers' purchases, as well as recommend and educate to ensure individuals and businesses get the right solution for their needs.

The team continues to evolve & take shape with a variety of new roles becoming available. This is truly an exciting time to join the team - you will have the opportunity to be part of a growing area of the business and shape its future direction.

Job Description

We are now looking for an energetic and organised Services Trading Administrator to join our team. Reporting to the Services Trading Manager, this role provides key support through administrative tasks, project implementation and front-line queries.

This role will involve:

  • Being the first point of contact for customers, staff members and other stakeholders including external organisations for all administration related enquiries
  • Coordination of internal and external stakeholders, ownership of outward communication in relation to the services activities, organising travel, invoicing, processing payments and other general support or administration tasks
  • Assisting in the development, documentation and implementation of systems and procedures to streamline Retail Services administration and to improve process
  • Assisting with the implementation and review of new initiatives

Qualifications

Who we are looking for?

To really succeed in this role, we are looking for someone that has had exposure to the retail industry along with proven administration experience. You will be able to work in a proactive, positive and fast paced manner, and in doing so, keeping up with the high pace and excitement that the retail industry provides. You will need to have strong relationship building skills and be able to interact at all levels. You will have excellent communication skills, both written and verbal.

We'd love to find a person who has that confident and calm approach to service and is willing to engage in discussion and offer feedback.

Additional Information

Our Store Support Office has a beautiful North Shore location with views across the Waitemata Harbour, Tuff Crater reserve next door for lunchtime walks, an on-site café, and free charging stations for EV’s. With 1,200 people in the office, it is a hive of activity with likeminded people all working together to help kiwis live better every day. When you join us, you also get discounts across most of our brands, great team member benefits, and excellent career development opportunities no matter where you are in the business!

If you’re passionate about customer experience and seeing great services being delivered in a way that will satisfy and delight customers, this opportunity is not to be missed!

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