Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.

Te Whiwhinga mahi | The opportunity

We're in search of an experienced and culturally competent and skilled Mental Health Clinician, internally known as a Case Manager, to join Te Papa Manaaki | Campus Care, part of the Student and Scholarly Services division. Campus Care coordinates personal and wellbeing support for our students and directs them to appropriate resources and further assistance.

You will be part of a small, high-performing team committed to supporting students to overcome barriers to success and to navigate the University’s support systems with empathy and professionalism.

Key responsibilities include:

• Triage and manage referrals from staff, students, and other members of the University community.
• Assess risk and provide professional, timely responses to urgent or complex situations.
• Develop and manage support plans for students with wellbeing concerns or complex needs.
• Collaborate with academic, professional, and external support services to coordinate care.
• Maintain accurate case documentation and prepare reports as required.
• Provide advice and guidance to colleagues across the University about student wellbeing and response processes.
• Contribute to continuous improvement of the service and its referral processes.

This is a full-time (37.5 hours per week), permanent position.

This role is based on the City Campus.

Remuneration is $83,300 - $102,900 per annum, depending on skills and experience.
For more detailed information, please refer to the Position Description.

He kōrero mōu | About you

Our ideal candidate will be a registered Nurse, Occupational Therapist or Social Worker with experience working with people who may be facing mild to severe mental health concerns.

To be successful in this role, you will have the following:

• Bachelor's Degree or equivalent in Nursing, Occupational Therapy, Social Work or similar field e.g. Allied Health
• Current membership of a relevant professional body
• A minimum of 3 years’ experience working with or providing mental health support to students or young adults
• Demonstrable understanding and experience of case management and its application to support services
  
  Preferred:
• Experience working or volunteering in a tertiary environment and an understanding of student needs
• Knowledge or awareness of the issues affecting tertiary students and young adults
• Cultural competence in working with the diversity of the student population
• Proficiency in Te Reo Maori or pacific languages would be valued

Mō tō mātou rōpū | About the team

Te Papa Manaaki | Campus Care coordinates personal and wellbeing support for students. It provides early and holistic support with the aim of preventing further escalation, reducing the burden on the student of accessing help, minimising duplication and gaps in service provision across support providers, and minimising the burden on academic and other non-support staff of assessment and referral requirements.
 

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices 
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information, please visit Staff Benefits.
 

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 21 November 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Chanel Tafa via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

We will begin reviewing applications as they come in and may close this advert early if a suitable candidate is found. 

To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz