Te Whare Wānanga o Tāmaki Makaurau | The University of Auckland

The University of Auckland is New Zealand’s pre-eminent University, with a turnover of $1.1bn, including research revenue of over $200m generated across eight diverse faculties and two research institutes. With over 6,000 staff and over 40,000 students, the University of Auckland is one of New Zealand’s most significant and complex entities and one of NZ’s largest employers.

The school of Medicine is one of the six schools within the Faculty of Medical & Health Sciences and are responsible for managing clinical undergraduate training for almost half of New Zealand’s medical students, as well as postgraduate training for a range of health care workers. The school also has large and successful research programmes and a strong record of postgraduate research supervision.

We currently have 2 permanent, full time opportunities and seek to appoint a Group Services Administrator to join our team in Grafton Campus. 

A Group Service Administrator will undertake a range of activities primarily focused around teaching support and course administration, including assessment and examination administration for a variety of medical postgraduate courses.  These are core activities with processes driven by the University’s teaching schedule and deadlines. They are often the ‘go-to’ or ‘subject matter experts, so your organisation and people skills need to be second to none.  

For more detailed information, please refer to the position description.

He kōrero mōu | About you

Our ideal person will:

• Have some tertiary work experience.
• have a natural ability to build positive and effective working relationships with stakeholders.
• have an innate ability to multi-task, effectively manage a busy workload and prioritise well in order to meet deadlines.
• have excellent interpersonal skills, be able to work with different cultures.
• excellent written and oral communication, and the ability to work flexibly and collaboratively as part of the wider Faculty professional staff team.
• be proficient in Microsoft applications including, Outlook, Teams, Excel and Word.

If you have strong administrative skills, are proactive and enjoy working in a collaborative team environment, this could be an opportunity for you to start your career in teaching and learning administration.

Important Skills/ Experience| Nga Pūkenga Motuhake

Ideally you will have the following skills and experience:

• 1-2 years’ administration experience, ideally gained in a tertiary environment.
• Strong Coordinator
• Proficient in the use of Microsoft Word, Excel and Outlook (Intermediate level would be helpful).
• Immaculate attention to detail, with excellent organisational skills and the ability to effectively manage a busy workload;
• Support Committee Meetings, taking minutes
• Updating website content
• Accounts Admin experience
• Excellent interpersonal, written, and verbal communication skills, as you will be working collaboratively as part of a high-performing team with an outstanding customer focus for the school’s key stakeholders.

Candidates with knowledge and experience of Student Services Online (SSO), the University’s LMS system (CANVAS), SharePoint and proficiency in Microsoft suite of packages, particularly Teams will be strongly considered.

Mō tō mātou rōpū | About the team

The role sits within the Group Services Team Structure, the team provides support services to academic staff in schools and/or departments delivering courses, programmes and research.

The team’s main focus is to support academic heads and academic staff with activities such as assessment and exam administration and school and department strategic planning.  They also support with the Schools/Departments administrative responsibilities and liaise with other functional areas such as central service teams on their behalf.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and is committed to providing an excellent working environment through:

• Flexible employment practices
• Career development programmes
• A competitive salary with five weeks’ annual leave
• Company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

How to apply | Me pēhea te tuku tono

Please reach out to (Tina Singh – Recruitment Consultant – [email protected]) for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Applications must be submitted online, by the closing date of  20th of May 2021 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above.

In accordance with our commitment to equitable recruitment, the University welcomes applications from all suitably qualified and experienced candidates. In response to COVID-19 the New Zealand Government has imposed a travel ban and are currently only allowing New Zealand Residents, Citizens and visa holders meeting a strict exception policy to enter the country, all of whom must currently enter Government approved quarantine for two weeks on arrival.

It is uncertain when these border restrictions will change, and this may impact the degree to which an offshore candidate can engage in the interview process; or be available to commence in a new position. For more information and updates on the border restrictions visit the Immigration New Zealand website or the New Zealand Government’s official Covid-19 website.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz