The University of Auckland’s Ngā Wharenoho – Accommodation department is growing. We are now one of Auckland’s largest Accommodation providers. We work hard, are focused on student outcomes and responsible custodians for our buildings. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our student residents.

1x Part-time permanent Receptionist – University Hall & Waikohanga House – Saturday & Sunday 8:30am – 4:30pm

We are searching for a permanent, full time, Receptionist to add to the team of our University Hall (Towers & Apartments) and Waikohanga House properties.

The Receptionist will provide general administrative and reception services for Accommodation. The role forms part of the “face” of Accommodation for visiting students, families and key stakeholders. Receptionists provide professional and customer focused reception service for Accommodation, directing and referring enquiries from staff, students and the public as appropriate.

This role includes general administrative support to residents including meeting couriers, upkeep and maintenance of photocopier and other related supplies, receiving and routing calls as appropriate, front desk support, reception support to events taking place in the faculties, liaising payment arrears and refunds with residents and doing bank reconciliations.

About you | He kōrero mōu 

We are looking for someone who can deliver a high standard of service, and can also provide reliable, efficient and accurate execution of the reception duties in an Accommodation workplace.

We are seeking applicants who are motivated self-starters who can work autonomously with the following qualifications, skills, knowledge and experience:

§  Knowledge and experience in the education sector

§  Knowledge and a basic understanding of CRM and databases

§  Excellent customer service with good public relations and communication skills

About the team | Mō tō mātou rōpū 

Our values:

§  Whakawhanaungatanga / Engagement: Helpful, Can-do, Responsive

§  Tautoko / Support: Caring, Supportive, Respectful

§  Ngangahau / Vibrancy: Active, Vibrant, Fun

§  Auaha / Innovation: Open, Questioning, Challenging

§  Ngākau pono / Integrity: Responsible, Principled, Resilient

Applications must be submitted online, by the closing date of 14th May 2021 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above. 

For further support on applying and how to write your cover letter or create a CV please see the staff intranet page on Applying for Internal roles 

Additional Information 

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz