Technical Services Manager - Teaching

  • Auckland, New Zealand
  • Full-time
  • UoA Department Name: Technical Services
  • Advert Closing Date: 17/01/2020
  • Campus: Auckland City Campus
  • Contract Type: Permanent
  • Position Number: 55564448

Company Description

The University of Auckland is New Zealand’s pre-eminent University, with a turnover of $1.1bn, including research revenue of over $200m generated across eight diverse faculties and two research institutes. With over 6,000 staff and 42,000 students, the University of Auckland is one of New Zealand’s most significant and complex entities.

Playing a vital role in contributing to the success of the University of Auckland as a vibrant and progressive University, the Faculty of Medical and Health Sciences is a large and diverse faculty with more than 4,000 students studying across our six schools, including Schools of Nursing, Medical Sciences, Pharmacy, Population Health, Optometry & Vision Science and the School of Medicine.  The University of Auckland is acknowledged both locally and internationally for its ground-breaking work in advancing modern medicine and the faculty is regarded as one of the top Medical & Health Sciences faculties in the world.

An opportunity has arisen to appoint a new Technical Services Manager – Teaching.

Job Description

The Role

This is an exciting and rare opportunity to step into a newly created role and provide strategic operational leadership for technical services in teaching across the faculty. Reporting to the Director of Faculty Operations, the TSM Teaching will have oversight across all technical staffing and operations related to teaching and will provide planning, guidance, and management of technical services including teaching laboratories, specialist teaching facilities and University of Auckland teaching clinics across the faculty of Medical and Health Sciences and Faculty of Science.

In addition, some key responsibilities include:

  • Staff Leadership including line management of Managers, Team Leaders and Technicians. This includes development, mentoring and providing direction for professional staff and ensuring they have the training and resources to perform effectively and achieve agreed goals.
  • Strategy and Planning including leadership in the development of technical strategies and plans, innovation, strategic procurement & asset management, KPI’s and Financial budgets.
  • Operational Leadership for teaching technical services which includes management of technical workforce and allocation of resources, capability, budget, process improvement, policy and legislative requirements and some facilities management.
  • Responsibility for setting and monitoring Health & Safety performance standards as per University and legislative requirements.
  • Working with Academic Heads and Directors to develop strategic and operational plans in support of teaching delivery


Our Ideal Candidate

As an experienced people leader, our ideal candidate will demonstrate an advanced ability to influence and communicate effectively to a diverse range of stakeholders. In addition, you should have:

  • Extensive experience in teaching technical support and best practice technical management in a laboratory environment.
  • Demonstrated experience with strategic planning and implementation
  • Skills and experience in team building, change management and working co-operatively within multidisciplinary teams

The successful candidate will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours.

What We Offer

The University of Auckland offers an environment and position in the Auckland property market that is both diverse and incredibly unique. We are looking towards the future and this is a rare and very special opportunity.

In addition, we offer:

  • Competitive salary   
  • 6.75% superannuation scheme  
  • 5 weeks annual leave  
  • Flexible working and a culture dedicated to work life balance  

Additional Information

Please apply online at our careers site. Any additional enquiries can be directed to Joshua Chapman at [email protected]

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTI, people with disabilities, parenting support, flexible work and other equity issues go to

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