Network Engineer

  • 14000 Carlson Pkwy N, Plymouth, MN 55441, USA
  • Full-time

Company Description

JOIN OUR TEAM!! The Tile Shop is seeking a network engineer who is eager to use and grow his or her technological skills on a wide scale stage in a fast-paced and growth-oriented team. This position is a key member of the Infrastructure team and is accountable for set up, configuration, and support for internal and/or external networks for The Tile Shop Stores and Distribution centers.  APPLY TODAY! 

Job Description

  • Develops and maintains all systems, security, and network configurations, and determine network requirements.
  • Install and support LANs, WANs, SD-WANs, network segments, Internet and intranet systems. 
  • Install and maintain network hardware and software. Design and deploy networks.
  • Monitor networks to ensure security and availability to users and retail stores.
  • Evaluate and monitor system and network performance, troubleshooting poor performing network segments.
  • Perform network address assignment.  Assign routing protocols and routing table configurations.
  • Understanding of QoS, SIP and other voice protocols, and Unified Communications.
  • Troubleshoot incoming incidents from end users via phone and tickets created via a Self Service portal
  • Administrate infrastructure, including firewalls, security appliances, routers, switches, VPN devices, load balancers
  • Provide 24/7 emergency support when need. Takes ownership of unplanned system outages/service impacts and drive timely resolution.
  • Troubleshoots network performance issues and creates and maintains a disaster recovery plan
  • Recommends upgrades, patches, and new applications and equipment
  • Other duties as assigned.

Qualifications

  • ​​​​​​5 plus years of hands-on experience in network routing and switching
  • Experience managing firewall rules and NAT
  • Prior working experience with LAN/WAN& SD-WAN 
  • Prior working experience with VPN
  • Router/Swtich/Firewall/Wireless experience
  • MPLS and Broadband Experience
  • Ability to understand and document network connections, write support procedures
  • Prior use of monitoring tools such as Solarwinds
  • Work with teleco and network providers
  • CNA, Network +, other network certifications
  • Working experience with the following vendors’ products
    • Cisco - routers/switches/firewalls/Fabric Interconnects
    • Juniper - SRX routers and switches
    • Citrix - SD-WAN, Netscalers
    • Aruba – WIFI
  • Experience with Data Cabling / Computer Facilities maintenance
  • Some experience with networking to cloud computing and cloud resources
  • Experience troubleshooting various end-user issues, not limited to networking related issues
  • Ability to understand and document network connections, write support procedures
  • Demonstrated ability to work and collaborate with cross functional teams
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills.
  • Demonstrated ability to take ownership and drive efforts to completion
  • Exceptional customer service orientation
  • Demonstrated ability to advance skillset with either certifications or continuing education
  • Able to work in a fast paced environment

Required Qualifications

  • Associate or BA degree in Computer Science or a related degree preferred but not required, or equivalent education and work experience
  • 3+ years hands on experience with Cisco Routers, Switches & Wireless equipment
  • 3+ years’ progressive experience administering all aspects of LAN/WAN for company with several (more than 140+) remote locations
  • 5+ years’ experience in system administration as a Network Administrator or similar role
  • Prior work with Work with teleco and network

Additional Information

• Great Pay and Exceptional Training
• Individual Career Growth Opportunities
• Holiday and Vacation Pay
• Medical, Dental, and Vision Insurance
• HSA Employer Contributions
• 401(k) Plan with employer matching
• Company Paid Basic Life Insurance
• Company Paid Long Term Disability
The Tile Shop is an Equal Opportunity Employer.

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