Spa Therapist

  • Full-time

Company Description

Scarlet is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

The Scarlet was opened in 2009, a groundbreaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team. 

Job Description

We enjoy looking after people, that’s what great people do.

Our people are extra special, the location is magical, and you can join us today!

Red Hotels are the owners the Scarlet and the Bedruthan. The two hotels are on the same hillside in the coastal village of Mawgan Porth, Cornwall. We are not just simple hotels, each of our properties has a distinctive identity and does something far from the norm.

The Scarlet provides a slightly different Spa experience for those looking to relax, unwind and escape from life’s adventures.

Our spa is a little different to others you might have visited. Our therapists focus on a guest’s holistic wellbeing and the nourishment of their mind, body and soul. They do this by drawing on the wisdom of Ayurveda and adding their own, distinctive Cornish twist.

Our holistic hearts sing when offering authentic healing and relaxation. Following our intuition and drawing from a variety of skills and knowledge, we deliver therapies to touch the soul. Luxury for us means time, connection and comfort – for the guest and the team.

We strive to care for our team in a unique way and prioritise your health and wellbeing with self-care workshops, free yoga classes, monthly treatments, 15 minutes between treatments allowing time to reset and reinvigorate yourself...

  • Deliver personalised treatments to a high standard
  • Have a passion for learning, and root yourself within our development programme
  • Ensure that treatments run as scheduled, all necessary feedback is completed, and client consent forms are completed in full and current
  • Flow with the day, being adaptable to last minute changes and a fast-paced environment
  • Practice self-care to support your sustainability and longevity, helping to minimise absences and burnout
  • Follow all spa cleanliness and hygiene standards, as well as Health and Safety regulations and procedures   
  • Be punctual, professional and communicate honestly and openly
  • Be flexible to suit the needs of the business
  • Maintain company ethics and policies
  • Embrace the product houses we work with and encourage effective homecare advice

Qualifications

Sounds like you?

  • Minimum 2 years of working experience as a Spa Therapist - ideally with experience working for a holistic, high-end establishment
  • Massage therapy qualification / qualified spa therapist
  • Ideally experienced with Ayurveda or holistic therapies
  • Guest focused approach - professionally informal style that leaves guests feeling hosted and held
  • Desire to deliver a unique and genuine experience
  • Excellent interpersonal skills, along with oral and written communication skill
  • Have a one team approach with a focus on building long lasting and meaningful relationships
  • Flexibility with working hours and ability to work evenings and some weekends
  • Passion for wellbeing, sustainability, and the environment

Additional Information

What we offer

As an independent Cornish business, we value each person who works as part of our talented team. We offer a range of benefits and perks, that reflect our commitment to making this an amazing place to work.

o From £11.50 per hour plus tips

o A permanent contract

o 28 days holiday per year (29 after 1 year)

o A team based and highly supportive work family

o Benefits – pension, holiday and health cover

o Our own discount scheme – offering a range of our services and hotel stays

o Long service scheme

o Hospitality Reward and discount partnership

o Learning opportunities and career progression possibilities

If you want to be part of something special then why not come join us today…