Scarlet is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

The Scarlet was opened in 2009, a groundbreaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team. 

We enjoy looking after people, that’s what great people do.

Our people are extra special, the location is magical, and you can join us today!

Our Spa Hosts deliver exceptional service to our guests, taking care of the presentation of the spa, outdoor areas and helping us deliver a genuine Bedruthan moment. Sharing their experiences of the spa and helping guests relax, unwind and soak up the Cornish coastline in one of our outdoor retreats.

This is a varied role focusing on ensuring our guests are cared for and have everything they need throughout their time with us. From taking bookings, delivering an organised reception desk and taking pride in the presentation of the spa are also key areas of this role. As we are perched on the cliff, this role will also service some outdoor areas and our iconic hot tubs, sensory spa garden and other spa experiences.

What you’ll need to do:

• We are looking for Spa Hosts to help us provide a genuinely caring experience with a personal approach at both Scarlet and Bedruthan Spas.
• You’ll need to enjoy delivering a remarkable guest experience
• Maintain a presentable spa environment at all times with high attention to detail
• Keen to learn & explore our treatment menu and product range
• A passion for customer service
• Computer literacy
• An interest in relaxation and wellbeing
• Great communication skills
• A friendly and approachable manner
• Love working in a fast-paced team

What we offer

As an independent Cornish business, we value each person who works as part of our talented team. We offer a range of benefits and perks, that reflect our commitment to making this an amazing place to work. Our reservations team are based in a vibrant sea view office at the Bedruthan Hotel and this will be your home during working hours.

o £11.00 per hour

o A full time contract of 38 hours per week

o 28 days holiday per year (29 after 1 year)

o A team based and highly supportive work family

o Benefits – pension, holiday and health cover

o Our own discount scheme – offering a range of our services and hotel stays

o Long service scheme

o Hospitality Reward and discount partnership

o Learning opportunities and career progression possibilities

o Team accommodation is available on-site

If you want to be part of something special then why not come join us today…