Receptionist

  • Full-time

Company Description

Scarlet is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

The Scarlet was opened in 2009, a groundbreaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team. 

Job Description

We enjoy looking after people, that’s what great people do.

Our people are extra special, the location is magical, and you can join us today!

Reception is the heart of the Hotels, where no two days are the same. A haven of calm during the quieter months and a fast-paced place to work during the busy periods. Do you have a natural way of building relationships and the passion for making a guest feel welcomed and whilst they’re here nothing is too much trouble? Then our reception team would like to meet you.

The reception desk is often the first port of call for any general enquiry. Our reception team welcome guest interaction and see it as an opportunity to shine and deliver exceptional customer service. With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors.

Are you ready to join the reception team?

With a variety of shifts to suit working at our Hotels could be the start of a new adventure.

Qualifications

Are you experienced or are you wanting to start a career in hospitality? Either is perfect as we offer full training and the opportunity to develop.

Additional Information

What we offer

As an independent Cornish business, we value each person who works as part of our talented team. We offer a range of benefits and perks, that reflect our commitment to making this an amazing place to work.

o £11.00 per hour plus tips

o A permanent contract

o 28 days holiday per year (29 after 1 year)

o A team based and highly supportive work family

o Benefits – pension, holiday and health cover

o Our own discount scheme – offering a range of our services and hotel stays

o Long service scheme

o Hospitality Reward and discount partnership

o Learning opportunities and career progression possibilities

o Team accommodation is available on-site

If you want to be part of something special then why not come join us today…