Therapies Manager

  • Tredragon Rd, Newquay TR8, UK
  • Full-time

Company Description

Scarlet is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

The Scarlet was opened in 2009, a groundbreaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team.

Job Description

Our Therapies Manager will create a place where people want to be. You will deliver exceptional and inspired spa therapies, with firm Ayurvedic roots and many a Cornish twist, across our site, through supportive & inspirational leadership, team growth, and executing a clear, consistent and adaptable operating plan that values individuals.

 

Key responsibilities include:

  • Lead the team, ensuring they are nurtured through presence and support, to develop a stable, energised and professional work environment.
  • Develop, train and retain a therapist team who deliver exceptional therapies aligned with our therapeutic backbone with a unique, authentic connection.
  • Ensure we deliver a unique spa experience, collaborating with the creative & experience manager and team.
  • Deliver an agile workforce that is efficient and productive.
  • Focus on sustainable practices to protect the business for the next generation.
  • Be at the helm of your ship: our teams want you present as a leader, especially at the busiest times.
  • Flow between the hotels: we want you to share your time across our sites, so the guest experience feels seamless.
  • See sunrise/sunset in each business each week. We are a 24hour/7 day business and we need you to work a variety of shifts to suit the business needs.

Qualifications

  • 3 years spa/therapies management experience.
  • Qualified spa therapist with hands on experience.
  • Experienced with Ayurveda or holistic therapies.
  • Demonstrable experience of therapies team management to promote team wellbeing alongside maximising productivity.
  • Excellent written and communication skills.
  • Proven ability to manage projects, direct a team and lead by example.
  • Demonstrated commitment to continuous improvement.
  • Ability to hold to account & take responsibility.

Additional Information

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

We offer:

  • £29,500 per annum.
  • Permanent contract.
  • Flexible working patterns which will include days/evenings and weekends. 
  • Relocation temporary accommodation available.
  • Uniform
  • 50% discount on restaurant food during shift
  • Development and training
  • Career progression opportunities
  • 28 days holiday per year / 29 after 1 year
  • Free use of swimming pool and tennis court
  • Access to gym
  • Discounts on services and products at Red Hotels.

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

www.scarlet.co.uk/workwithus

Videos To Watch