Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

As a key member of our offshore IT Support team based in Mauritius, you will deliver high-quality technical support for our data centres and remote sites, ensuring uninterrupted business operations.

• Provide full lifecycle management of hosting infrastructure — from implementation and ongoing support through to decommissioning
• Handle incidents, problems, and service requests via the central Service Desk
• Perform scheduled maintenance and proactive monitoring to maintain system health and performance
• Collaborate closely with global technical teams to resolve complex issues
• Troubleshoot and fix software configuration problems across the environment
• Ensure software licensing and security compliance in line with ITIL best practices
• Manage operating systems, virtualization platforms, and full server lifecycle support
• Deliver operational support for the Microsoft 365 messaging ecosystem (Exchange Online, Microsoft Teams, SharePoint Online)
• Maximise availability, performance, and security of the Microsoft 365 / O365 environment
• Administer and support core infrastructure services including:
  • Active Directory
  • DNS & DHCP
  • Group Policy
  • Azure AD / Entra ID
  • Certificate Authority & PKI infrastructure
• Troubleshoot, repair, and escalate hardware/software incidents efficiently
• Produce regular server systems reporting and performance insights
• Maintain accurate IT inventory and asset records
• Drive continuous service improvement aligned with industry standards and best practices

• Strong Background in Windows Servers 
• Highly Skilled in virtualization (VMware or Hyper-V, 3 years' experience)
• Exchange Expert: both online and server versions
• Active Directory ace: Manage DHCP, DNS, and Group Policy with ease
• Security champion: PKI and CA infrastructure are your playground
• ITIL insider: Best practices are your second language
• Command line: PowerShell is your trusty tool

Bonus points:

• Experience with Azure AD, SANs/NAS, and virtual storage

#LI-Hybrid #LI-MN1

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview. 

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.