The Rank Group has been entertaining Britain since 1937, from its origins in motion pictures to today's gaming based venues and digital entertainment brands. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino.

The position advertised sits in Rank Interactive, a leading international digital gaming company, underpinned by superior talent and technology.

Rank Interactive are on a mission to create the leading UK multi-channel brands in the Bingo and Casino industry. We are passionate about our brands, products and players, we strive to deliver new and innovative products, campaigns and features that excite and entertain our players.

We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Gibraltar, Guernsey, London, Maidenhead, Mauritius, Sheffield, South Africa and Israel. With a team of over 600 worldwide, we empower our colleagues to work at the peak of their strengths and passions by providing innovative and collaborative working environments that attract, retain and engages high performing talent.

Gibraltar

Digital delivery is what our Gibraltar office is all about. It’s where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. 

As the Slots Commercial Manager, you will have the overall responsibility for the Slot business and performance within the online Casino. Product and proposition development, daily operations and strong collaboration across multiple functions within the Rank business.

• Constant tracking of commercial activities and support in the planning for engagement, conversion and reactivation activities
• Be on top of the communication and promotional roadmap to provide solutions or identify problems and help deliver first in class proposition
• Work closely with the Campaign, Gaming and Retail teams, to optimise the ongoing strategy and ensure all KPI targets are met
• Weekly distribution of information to internal stakeholders about the previous activity as well as upcoming game releases in order to identify opportunities for product x-sell and up-sell
• Break down customer playing behaviours, optimise journeys for different lifecycles and recommend suggestions for personalisation and communication
• Maintain awareness of the competitive landscape as well as keep an eye for upcoming opportunities for network promotions and new gaming titles and providers
• Keep track of game performance and influence decisions on lobby positioning by considering activity KPIs and target audience groups
• Stay up to date with the latest regulations and assist with the company’s responsibilities under safer gambling and ensuring best practices
• Initiate discussions for gamification and reward schemes to be used for future product development

• Avid inclination to Slots games and understanding what stimulates a Casino customer is a must
• Previous Casino Operations, Analyst, Marketing, and/or Casino supplier management is required. Experience in driving gaming revenues in the Casino space is a definite advantage
• Great people management skills with the ability to influence others and form strong relationships
• Able to accept support or insight from others while still being hands-on.
• Strong knowledge and understanding of CRM, CLV, customer lifecycles, data analysis, user journeys and a finely polished E-commerce product strategy that drives business growth

Join a growing commercial team that focuses on delivering key financial targets and comes up with the customer proposition and the innovative reasons for customers to use Rank Interactive brands. Work within the wider Rank Interactive team to ensure that multi-product play is at the heart of decision-making.

We are dedicated to not only finding the best people to work for us but once you are here we want to make sure you stay and develop with the business.

To find out more information, follow us over on LinkedIn!

Rank Group & Rank Interactive