BingoSoft is a leading online gaming operator, with its own Bingo, Roulette and VideoBingo technology solutions and operations. Based in Malta with a global reach, BingoSoft operates in the Spanish market and will be launching soon in other regulated markets.

BingoSoft are looking for a Casino Manager to deliver a world class Casino offering in the Spanish market, you will report directly to the Head of Product and will be responsible for the P&L of YoCasino, the casino product roadmap ideation and delivery.

The role includes managing and improving relationships with providers to get the best out of them including exclusive games. You will also lead a Casino Coordinator that will help with the daily casino tasks.

As a Casino Manager you will Constantly analyze product and promotions KPI’s to meet performance targets.

Main Accountabilities and Responsibilities

• Own the Casino and be Responsible for the Casino products performance (Casino and Live Casino) and the global Casino strategy & actions.
• Analyze promotions results to improve their performance or to change them in order to get best performance.
• Generate the product plan with detailed requirements, follow it up until its delivery, collaborating with the technology team.
• Give priority to your initiatives based on Product performance and needs.
• Support daily operation tasks across the casino products along with a coordinator.
• Be the main point of contact for account managers of casino providers.
• Master the games portfolio: Manage releases, lobby management, evaluation of game performance, ensure that the game portfolio is up to date.
• Liaising with game providers regarding exclusive releases, network promotions and bonus allowance.
• Ownership of the promotional plans for the Casino with the goal of bringing performance and innovation including VIP, with support on delivery from other departments.
• Help plan & support marketing strategies, whether CRM and retention activities
• Run competitors research to understand our product needs and priorities to remain competitive.
• Manage with the assistance of a Coordinator, the banners, game positioning and overall promotions visibility
• Help with testing of new casino developments and make sure these are ready for being released to your customers.
• Ensure smooth processes around escalations coming from the Customer Support.
• Ensure that Legal processes and framework required by the market regulation are followed at all times.

• Experience working at the iGaming industry, with knowledge on casino games
• Fluent English both spoken and written
• Spanish speaking would be an asset
• At least one year in a similar role