Business Analyst
- Full-time
Company Description
The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive.
We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function.
We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering.
By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.
Job Description
We are looking for a talented Business Analyst to join our team based in our head office in Maidenhead.
This is a very independent role and requires the individual to be self-motivated and a willingness to learn. The projects are broad, where you will work closely with business stakeholders, gather, understand, document and translate business requirements using known Business Analysis skills and techniques.
We are looking for someone who has both retail experience and digital knowledge, basically where Operations meets Technology.
Main Accountabilities and Responsibilities:
- Clearly identify project stakeholders and build strong working relationships
- Collaborate with project sponsors to determine project scope and vision
- Provide Business Process design and documentation expertise, recommend business process and/or system improvements using formal (and informal) techniques
- Provide clear business requirements to tech leads and development team and communicate technical solutions back to the business
- Manage and prioritise product backlog based on dependencies and requirements
- Leads the gathering, understanding, documentation and translation of the business requirements and user stories for the project, translating into detailed user stories (as appropriate), with supporting acceptance criteria and training strategies where required.
- Provide the project manager with accurate and measurable estimates for Business Analysis deliverables
- Develop a broad understanding of Rank Group processes and applications and a deeper knowledge across an agreed portfolio to act as a Subject Matter Expert
- Provide expertise to assist Product owners and internal customer groups in identifying opportunities to maximize business value from existing technology and application landscape
- Provide Process & Application portfolio expertise to Service Transition and BAU teams
- Work with development and QA teams to ensure all stories are understood and appropriate test plans are developed
- Facilitate User Acceptance testing and customer signoff
Qualifications
- Detailed knowledge and experience in implementing IT related business projects, which involve multiple activities and streams of people from both IT and business teams using Waterfall and Agile methodologies
- Experience of working in a Multi-channel digital and/or retail organisation and of working within a Matrix structure
- Significant experience working with Business stakeholders and project sponsors
- Demonstrable knowledge and experience of the successful application of the principles, methods, techniques and tools of various business analysis techniques
- Ability to write User Stories and Business Process documents according to a variety of recognised standards
- A proven ability to translate technical designs and constraints to understandable business concepts
- Experience in working with distributed technical development teams
- The ability to transform data into insight and prioritise solutions that deliver maximum value
- Good awareness of Product Lifecycle - strategy and how this informs and drives product development
- Dynamics 365 experience or implementation an advantage
- Technology development background an advantage