Trainee General Manager, Mecca Bingo, Midlands

  • Stockfield Rd, Birmingham, UK
  • Full-time

Company Description

Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.

We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and ‘try out’ being a team member. In this way, you get a chance to appreciate the unique experience of working at Mecca.

We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.

Job Description

Our business is evolving and we’re looking for people who are up for the challenge of joining our Bingo Venues, as we continue on our journey to Mecca of the Future.

We have several exciting openings throughout the UK for Trainee General Managers to join the Mecca family; in return, you’ll be fully trained to be able to perform all elements of the General Manager role successfully, so you’re fully able to look after our wonderful Mecca customers and team and eventually become a General Manager of your own Venue.

As a Trainee General Manager, you will be developed to the role of General Manager who is accountable for delivering consistent standards and results. You will learn to grow revenue and identify new opportunities to provide our customers with unique entertainment experiences. You will be a confident communicator able to mentor, coach and engage your team to deliver your vision for success.

As a Bingo business, we have operated in an environment where the key skills needed were revenue extraction and cost control. So, what’s changed? Mecca Bingo is part of The Rank Group and as a business, we’re going through a 3-year Transformation Programme, meaning that we need to look at how we maximise revenue generation in every business area. We’re moving into a period of rapid change and huge investment.

You don’t need to have a background in Bingo; all we ask is that you have experience of working in a hospitality, leisure or entertainment business and demonstrate a fun, energetic, caring nature and excellent leadership qualities. We’re looking for someone with a growth mindset, a focus on expanding the local customer-base, a passion for people that releases the energy and values of our team and a passion for our business that inspires those around them.

Maybe you’ve worked in pubs, an entertainment venue or spent long weekends working in restaurants… if so then you probably have the resilience and passion for customer experience that we’re looking for.

If you’re a change agent who is excited about the prospect of keeping the tradition of Bingo alive, but also turning our venues into somewhere you’d take a group of friends for a different kind of night out, then we’d love to hear from you; we can’t promise it’ll be easy, but we can promise it’ll be fun.

Qualifications

  • Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
  • Good communication skills
  • Experience in Leading a Team
  • Experience in managing a business or a department
  • A smile for everyone
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