Kitchen Manager £32k + Bonus

  • Skimpot Rd, Luton LU5, UK
  • Full-time

Company Description

Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment.

We know how valuable the right people are so once you have joined the team we want you to stay. We have a clear career path and great training to help you reach your potential and stay with us to build an exciting career in entertainment.

Job Description

We are offering a £500 sign on bonus and a £500 retention payment for the successful candidate.

As a Kitchen Manager for Mecca Bingo, you will lead and coordinate your team in the delivery of a fantastic food offer within your club. You will always take responsibility for all day to day kitchen operations and ensure outstanding quality and consistency of food and service.  You will also be responsible for the safety of all team members and customers whilst in your venue, always adhering to the highest standards of food safety and health and safety. You will take accountability for service levels, operational results, ensuring an outstanding F&B experience on every visit.

As a Kitchen Manager you will demonstrate and ensure that you and your team naturally promote our exceptional food and drink experiences.  Interacting with customers, answering questions and creating a sense of ‘fun, entertainment and excitement’, whilst ensuring that you and your team put health and safety, food safety and the care of our customers at the heart of what we do.  As a kitchen manager, you will be specifically responsible for recruiting, coaching and developing the kitchen team whilst delivering an exceptional customer experience.

  • Plan and prepare service and delivery levels based on the needs and demands of the business
  • Plan service in a way that maximizes efficiency and minimizes wastage.
  • Enthusiastically lead the kitchen team during daily preparation and service of the Mecca food offer
  • Prepare ongoing communications for the F&B team including daily team briefings with the F&B team and wider venue team where necessary
  • Ensure that the department is adequately resourced and within required budgets
  • Accountable for the recruitment induction and training of new team members, and the coaching and development of existing team
  • Support the GM by reviewing performance within the kitchen team, monitoring through regular reviews and appraisals
  • Support the GM through reviewing performance and delivering financial targets
  • Ensuring that all food served is consistent with Mecca brand standards and specifications
  • Implement the Mecca policy of food service, designed to make the club visit an enjoyable, sustained and a repeated experience
  • To promote and encourage special customer events combining gaming, entertainment, sporting events with a bespoke food offer
  • To bring new and innovative ways of working to your kitchen and club to enhance employee engagement
  • Manage safety in the kitchen and back of house area, specifically with regards to food hygiene standards the health and safety of employees and customers
  • Ensuring back of house areas including the kitchen, stores and cellars are always clean and tidy  
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